Have you ever tried to hire a plumber? How about a house cleaner? If you have, chances are it took you way longer than it should. In the era of instant-everything, you shouldn’t have to waste an entire afternoon researching, calling and vetting local service professionals whenever you need one. The market for hiring them is huge — $700B in the US alone — but the process is inefficient and largely offline.
Thumbtack is transforming this experience end-to-end, building a marketplace that matches millions of people with local pros for almost any project. In making these connections, not only do our customers get more done every day, our pros are able to grow their businesses and make a living doing what they’re great at.
About the Pro Growth Team
The Pro Growth team is responsible for bringing more pros to Thumbtack. Pros find Thumbtack through a variety of channels including inbound and outbound sales, organic results in search engines (SEO), search ads (SEM), social ads (e.g. Facebook) or native app installs. Pros might also hear about Thumbtack through offline marketing (e.g. TV, Radio) and come directly to the homepage or native app. The team owns all these frontdoor experiences as well as responsibility for optimizing and continually growing pro acquisition through these channels. The team also works closely with marketing partners on our overall brand and performance marketing strategy.
About the Role
Growth is the lifeblood of any startup, and in this role you will be leading the engineering team directly responsible for it. The team is highly interdisciplinary, encompassing engineers with a variety of skill sets including frontend engineering, native mobile, backend engineering and machine learning/optimization. In this role, you’ll not only partner with product, design and marketing leads to develop and execute on a growth strategy for Thumbtack, but also help build critical infrastructure and systems that power that growth and enable the team to move fast.
- Build and grow an amazing engineering team with a strong culture of balancing excellence with moving fast. The team is currently ~6 engineers and growing quickly.
- Hire and support senior technical leaders and managers within the team to be able to scale the organization in the coming months to achieve aggressive growth goals across organic search, search ads and other emerging channels.
- Work with engineering leads within the team as well as cross functional leads (including product, marketing, analytics and design) to craft a compelling vision and long term strategy for growth.
- Set the team up for excellence in execution and anticipate and plan ahead for infrastructure the team needs to build for long term success. This infrastructure could be backend systems, machine learning models, frontend infrastructure for fantastic pagespeed, or experimental infrastructure to enable rapid testing and prototyping of onboarding flows within our native apps.
- Work closely with other engineering leaders to evolve and continually improve Thumbtack’s engineering culture in a high paced growth environment.
- Experience in a senior engineering management role.
- 5-8+ years experience building software at scale.
- Good knowledge of growth strategies and experience building and scaling growth teams.
- Strong leadership, communication, and organizational skills.
- Passion for leading teams, setting vision, and developing highly functioning organizations.
- Passionate about technology and not afraid to write code.
- Experience at a growth-stage consumer tech company.
- Experience with a marketplace business.
More About Us
Thumbtack is a local services marketplace – one of the largest in the U.S. – that helps millions of people hire local professionals. With hundreds of unique service categories, customers can find a Thumbtack pro for almost anything: landscapers, DJs, personal trainers, even piano teachers. And in making these connections, we empower local pros too. Helping them get new customers and make a living doing what they’re great at.
Founded in 2008 and headquartered in San Francisco, Thumbtack is backed by over $400 million in investment from Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners and Baillie Gifford.
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Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
In the course of the job application process, we may collect the following categories of PI for the purposes of evaluating you as a job applicant:
- Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, social security number, or other similar identifiers;
- Professional or employment-related information.
We will not collect any additional categories of personal information or use your personal information collected for any other purpose without providing you with additional notice consistent with the CCPA.