Have you ever tried to hire a plumber? How about a house cleaner? If you have, chances are it took you way longer than it should. In the era of instant-everything, it’s crazy that you still have to waste an entire afternoon researching, calling and vetting local service professionals whenever you need one. The market for hiring them is huge — $1 trillion in the US alone — but the process is inefficient and largely offline. 

Thumbtack is transforming this experience end-to-end, building a marketplace that matches millions of people with local pros for almost any project. In making these connections, not only do our customers get more done every day, our pros are able to grow their businesses and make a living doing what they’re great at.

These customers and pros come from all walks of life and every zip code in the country. We want our team to reflect that. If you come from an underrepresented background in tech, we strongly encourage you to apply. We challenge ourselves every day to make this a place where you can thrive just the way you are, so we can build a product that does the same for our customers and pros.

About the Role

We're looking for an experienced and talented Sr. Recruiter to help build our growing and amazing product design and creative organizations. Our ideal candidate has successfully recruited at early-­stage tech startups and is eager to take on the challenge of rapidly growing our company. We insist on extremely high recruiting standards with a focus on candidate experience. You should have experience at all stages of the recruiting cycle, and a particular passion for partnering with, and closing, candidates actively in the process. You are motivated to set a new standard for recruiting at Thumbtack, and mentor others to match your performance. Most importantly, you are excited to experiment with new approaches to recruiting in collaboration with our Recruiting Operations team.

Responsibilities

  • Take ownership of candidates from our referral, outreach and inbound sourcing programs, leading a memorable candidate experience regardless of outcome.
  • Proactively collaborate and calibrate with the recruiting and hiring teams to ensure a positive interviewer and candidate experience.
  • Negotiate offers by partnering with hiring team and senior management and ensure high close rate for your candidates.
  • Track and understand relevant metrics for your activity and pipeline and actively share your progress with peers and hiring teams.
  • Proactively contribute to improving Recruiting at Thumbtack - with real time feedback on specific candidates, but also by challenging the status quo and providing useful suggestions for improvement. 

Must-have Qualifications

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • 4+ years of experience as a full­-cycle recruiter. Bonus points if you have product design and creative recruiting experience.
  • Ability to assess a portfolio and know the difference between good vs. bad
  • Start­up experience is a huge plus, especially in a similarly ­sized company
  • Well-­rounded and diverse experience in identification and engagement of top product design and creative talent
  • Strong communication and analytical skills
  • Interested in Thumbtack’s mission and contributing to the success of the company
  • BA/BS degree

More About Us

Thumbtack is a local services marketplace – one of the largest in the U.S. – that helps millions of people hire local professionals. With hundreds of unique service categories, customers can find a Thumbtack pro for almost anything: landscapers, DJs, personal trainers, even piano teachers. And in making these connections, we empower local pros too. Helping them get new customers and make a living doing what they’re great at.

Founded in 2008 and headquartered in San Francisco, Thumbtack is backed by over $420 million in investment from Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners and Baillie Gifford. 

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

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At Thumbtack, we’re building more than a product. We’re building local economies and stronger communities. Leveling the playing field so even the smallest of businesses has a fair shot at success. And we believe diversity is essential to making this happen. We use your answers below to better understand who is interested in joining the team and whether we’re considering a diverse group of people for our open roles. Your response will be confidential, and neither your answers nor your participation or non-participation will affect our consideration of your candidacy.

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