Have you ever tried to hire a plumber? How about a house cleaner? If you have, chances are it took you way longer than it should. In the era of instant-everything, it’s crazy that you still have to waste an entire afternoon researching, calling and vetting local service professionals whenever you need one. The market for hiring them is huge — $1 trillion in the US alone — but the process is inefficient and largely offline. 

Thumbtack is transforming this experience end-to-end, building a marketplace that matches millions of people with local pros for almost any project. In making these connections, not only do our customers get more done every day, our pros are able to grow their businesses and make a living doing what they’re great at.

These customers and pros come from all walks of life and every zip code in the country. We want our team to reflect that. If you come from an underrepresented background in tech, we strongly encourage you to apply. We challenge ourselves every day to make this a place where you can thrive just the way you are, so we can build a product that does the same for our customers and pros.

About the Engineering Team

At Thumbtack, engineers at every level directly impact improvements across the product, including project scoping, matching, scheduling, messaging and payments. Building an outstanding experience for each of these user flows is made more complex by the sheer scale of our approach: Thumbtack simultaneously operates in nearly 1,000 categories, in every county in the US. Our Instant Match tool has allowed us to truly revolutionize the experience of hiring local pros, while increasing supply to meet the robust customer demand we’ve spent years growing.

About the Role

As a Software Engineer, you’ll focus on bringing the Thumbtack vision to life. You’ll collaborate with other engineers, designers and product managers to execute on a broad range of projects. This could include building new features to improve the experience of our users, architecting infrastructure to support a fast-­growing user base, or optimizing our marketplace mechanics to make better matches between customers and professionals. 

Responsibilities

  • Drive engineering projects to completion, with a tenacious focus on the business impact of those projects. Skilled at prioritizing tasks to deliver on goals with a sense of urgency.
  • Solve tough technical problems at any level of the stack, and be persistent in getting to the solution, whether it involves front-end, back-end, or infrastructure work.
  • Work collaboratively with cross-functional teams to plan and execute on engineering projects.

Must Have Qualifications

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • Recent graduate with 1 year of industry experience or less OR currently pursuing a B.S. in Computer Science or related field to be completed before your start date
  • You're comfortable working with a variety of technologies (we use a mix of Python, Go, PHP, JavaScript, Postgres, with Swift, Java, and Kotlin for our mobile apps)
  • You like finding interesting problems in the world, then tackling them head on with dedication and creativity
  • You’re comfortable communicating about your work with both technical and non-technical team members, including fellow engineers, product managers, designers, and analysts.
  • You like talking and engaging with users to help them express their needs in ways that can be used as feedback for future iterations of the product
  • You’re curious, you’re data-driven, you love to ask questions, and you think critically about problems.
  • You're excited about the code you write, and work hard to make it maintainable for your future self as well as your colleagues on the engineering team.

More About Us

Thumbtack is a local services marketplace – one of the largest in the U.S. – that helps millions of people hire local professionals. With hundreds of unique service categories, customers can find a Thumbtack pro for almost anything: landscapers, DJs, personal trainers, even piano teachers. And in making these connections, we empower local pros too. Helping them get new customers and make a living doing what they’re great at.

Founded in 2008 and headquartered in San Francisco, Thumbtack is backed by over $420 million in investment from Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners and Baillie Gifford. 

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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At Thumbtack, we’re building more than a product. We’re building local economies and stronger communities. Leveling the playing field so even the smallest of businesses has a fair shot at success. And we believe diversity is essential to making this happen. We use your answers below to better understand who is interested in joining the team and whether we’re considering a diverse group of people for our open roles. Your response will be confidential, and neither your answers nor your participation or non-participation will affect our consideration of your candidacy.

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