Thumbtack was created with the belief that hiring a plumber should be as easy as buying a book online. By making the local hiring process simpler, faster, and more reliable than it’s ever been, we’re inspiring our customers to do more every day while empowering pros to do the work they do best.
Delighting customers is why we exist, and obsessing over our customers' needs is our guiding light. We continually look for ways to improve in every way — ourselves, each other, our teams, our company, and our product. We improve by immersing ourselves in data and measuring our progress and ensure the best idea always wins by welcoming opinions, approaching disagreements with humility, and making decisions transparently.
Come work and grow with great people who care about having a lasting impact.
Our mission is to build products and systems that support the entirety of the Thumbtack ecosystem. We value creativity, experimentation, and the power of individuals working in concert towards our common goal. We challenge assumptions regularly and train ourselves to be better. We use the best tools possible, and when they don't exist, we invent our own.
We craft and delight. The design team is in charge of making Thumbtack simple and friendly to use for our fast-growing marketplace. Our design process is iterative, and our approach collaborative.
Product & Marketing
We mix data, user feedback, and intuition to help figure out where Thumbtack should go and grow. We team with engineers and designers to make Thumbtack come to life. We love data, experiments, collaboration, and conversations.
Business & Operations
We are responsible for building the human machine that supports and powers Thumbtack's growth, from BizDev in San Francisco, to customer support in Salt Lake City, to business operations in the Philippines. We crave scale and operational efficiency and are relentlessly driven to improve.