About ThousandEyes

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. ThousandEyes gives organizations visibility into the now borderless network, arming them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500. ThousandEyes is backed by Sequoia Capital, Sutter Hill Ventures, Tenaya Capital, Google Ventures and Salesforce Ventures, with headquarters in San Francisco, CA.


Engineering at ThousandEyes

At ThousandEyes, we use cutting-edge technologies and innovative techniques to study and visualize networks on a global scale.

ThousandEyes engineers are focused on continuous improvement — of our product, our codebase, our knowledge, and our skills. We believe in innovation, simplicity, and elegance. We work in small, cross-functional teams where everyone has a voice.

About the Role

ThousandEyes Global Infrastructure Site Reliability Engineers are responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, expansion, and capacity planning of the ThousandEyes Cloud Agent infrastructure, distributed in more than 130 locations worldwide (https://www.thousandeyes.com/product/cloud-agents). The job entails handling the infrastructure services while maintaining a constantly growing infrastructure capable of handling a very high volume of incoming data per day.

Ideally suited for new college grads, this entry-level position does not require previous work experience; but, it does require the will to work hard and learn fast.

We believe in operations/infrastructure/everything as code -- this makes our small, distributed team efficient, functional and very effective.

We’re looking for talented engineers with software or operations background and with a passion for designing, analyzing and troubleshooting large-scale high available distributed systems. You must be willing to work closely with our application development teams to ensure the reliability and performance of our infrastructure.

Apply for this role if you:

  • Are a fast learner  
  • Are comfortable working with new technologies  
  • Know Go or Python and are familiar with algorithms, data structures, and complexity analysis  
  • Know Unix/Linux systems and have experience working with the shell, the kernel, system libraries, file systems, and client-server protocols  
  • Know network protocols and theory (TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, OSI layers, load balancing, etc.)  
  • Are familiar with configuration management systems  
  • Have the will to contribute to open source projects  

Bonus points if you are knowledgeable about stream processing, complex event processing, microservices, or storage solutions, or if you have worked with any of the other technologies in our stack.  

Our infrastructure technology stack:

  • Ansible  
  • CoreOS  
  • Docker  
  • Grafana  
  • InfluxDB  
  • Kafka  
  • Kubernetes  
  • MongoDB  
  • MySQL  
  • Puppet  
  • Redis  
  • Telegraf  
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