The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. ThousandEyes gives organizations visibility into the now borderless network, arming them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest-growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 70+ of the Fortune 500. ThousandEyes is backed by Sequoia Capital, Sutter Hill Ventures, Tenaya Capital, Google Ventures and Salesforce Ventures, with headquarters in San Francisco, CA.
About the Role
ThousandEyes is looking for a passionate Product Manager to play a key role across our core platform. This team delivers the underlying capabilities that power the primary use cases leveraged daily by every ThousandEyes customers. The Platform PM team leads key areas such as reports and dashboard analytics, alerts and notifications, API & integrations, subscription management, and global account management capabilities. You will work to define the product and features and socialize them across the organization, ensuring that they are tuned to our customer's needs and market shifts in order to help drive growth.
Lead the development and launch of innovative platform features used daily by every customer
Understand and anticipate customer needs to drive product definition and positioning
Engage directly and regularly with customers to gain an in-depth understanding of their business processes and product needs, validate solutions and develop product champions
Perform competitive analysis and market research to guide product planning
Contribute to a long term product vision, roadmap and goals
Coordinate the deliverables of several development teams to meet roadmap goals
Work closely with Product Marketing, Sales and Customer Success to support the creation of customer-driven messaging, sales enablement tools and thought leadership materials to execute the go-to-market strategy
2+ years of product management experience, with demonstrated success in product definition activities for enterprise software products, and client software-based products in particular
Startup experience preferred
Familiarity with the environments and needs of medium and large enterprise customers
Strong communication and collaboration skills
Self-starter with high levels of initiative, commitment, and energy who can galvanize the team to follow