About ThousandEyes

ThousandEyes empowers enterprises to see, understand and improve digital experiences for their customers and employees. The ThousandEyes cloud platform offers unmatched vantage points throughout the global Internet and cloud providers, delivering immediate visibility into the digital experience for every user, application, website or service, over any network. ThousandEyes is central to the global operations of the world's largest and fastest-growing brands, including Comcast, eBay, HP, 120+ of the Global 2000, 75+ of the F500, 20 of the top 25 SaaS providers, 6 of the top 7 US banks, 4 of the top 5 UK banks, and 5 of the top 10 companies on the 2018 Forbes Cloud 100 list.

About the Role

We are looking for an Executive Administrative Assistant to be the go-to person for executives, employees and guests alike, so we need someone that is a great communicator and understands the value of customer service. This role is varied and fast-paced and offers the opportunity to work hands-on by coordinating various efforts throughout the company and working primarily with our technical executive team.

Responsibilities

Executive Administration

  • Manage Technical Executive and other Executive calendars in a rapidly changing environment across all time-zones
  • Coordinate complex travel arrangements for both domestic and international travel, with assistance for best in class support for Corporate Travel processes with the Workplace Operations Team
  • Handle confidential and non-routine information and facilitate communication between appropriate people and teams
  • Manage a range of administrative responsibilities including expense reports, meeting notes, etc.
  • Maintain purchasing card expenses
  • Manage “culture” initiatives across Technical organizations: recognition, celebrations, awards, etc.
  • High-value networking with peer executive assistants at our top customers
  • Provide excellent customer service and be a great resource and back up support to staff
  • Coordinate office and meeting room calendars, assist with meetings and setup catering
  • Assist clients and guests during meetings with their requests
  • Collaborate with Workplace Operations Team and help coordinate office-wide events and parties
  • Prior Concur experience helpful
  • Maintain purchasing card expenses
  • Research and special projects as assigned

Qualifications

  • 2+ years administrative experience with a strong preference for experience in a high-growth technology company
  • Strong work ethic and demonstrated ability to exhibit our ThousandEyes values
  • Exceptional commitment to managing all facets of day-to-day executive activities with extraordinary attention to detail
  • Ability to move quickly without sacrificing efficiency or effectiveness
  • Excellent verbal and written communication skills
  • Ability to deal with ambiguity; flexible, patient and open-minded
  • Microsoft Office suite, especially PowerPoint, Slack, and Google tools
  • Demonstrated ability to manage priorities and projects in a high-volume, fast-paced environment.
  • May require being on-call, occasional late nights and weekends
  • Ability to maintain composure and sense of humor in high-pressure situations

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