Job Description 

What happens when you have fascinating clients with challenging problems on the one hand and passionate software developers looking to build future-focused solutions on the other? This in-between is where Business Analysts reside, acting as a bridge between the client and team. You will establish the outcomes software must achieve, assess how it will be used, and then generate bold ideas with our developers to create custom applications. You will work with clients across a variety of sectors and ensure the business-critical software solutions we develop deliver real business value every time.

Job Responsibilities

  • Understand a client’s business problems in order to build, maintain, and evolve product roadmaps to generate impactful solutions
  • Apply incremental software analysis techniques to a particular tech stack or tool set
  • Analyse existing legacy software programs, technical artifacts (personas, epics, stories, etc. and applications)
  • Articulate the solution path, in a predominately technology-led environment, in terms of business outcomes and objectives
  • Help the development team understand and articulate the path to success, in the given domain and tech stack
  • Collaborate with client product and functional teams to define the state of the modernized platform
  • Communicate with all stakeholder groups the value associated with the solution scope
  • Influence product roadmap and prioritize using a technical perspective
  • Prepare and execute release plans delivering value over and beyond commitments
  • Own specific process improvements using quantifiable metrics and dashboard 

Job qualifications

Technical skills

  • You have a track record of delivering impactful software, ideally on a collaborative software delivery team
  • You have attention to detail, a practical approach to the day-to-day work of story-writing and delivery, and can draw a line directly from an overarching client strategy to your team's outcomes
  • You enjoy unearthing the root cause(s) of a client's pain points, validating a business opportunity or problem, and partnering to deliver a solution
  • You are well versed with Agile, Lean, and Continuous Delivery methodologies and love to mentor others
  • You understand how businesses operate and have experience modeling business processes using a variety of tools and techniques to facilitate requirement elicitation sessions
  • You design and facilitate workshops with business stakeholders to outline the business vision, objective, product roadmap, and project release plan
  • You are well-versed with tech trends and can relate them to real-world business challenges at a program or project level
  • The ability to approach systems architecture through the lenses of how APIs participate in an ecosystem, how business domains inform service slicing, how cross-cutting concerns should be managed, and the technical approaches for building and maintaining performant distributed systems

Professional skills

  • You enjoy coaching, have led a team, and are an advocate for sharing knowledge with others
  • You have a knack for prioritization, obtaining buy-in from stakeholders, and resolving conflicts as they arise
  • The ability to comprehend the business strategy and organizational data ecosystem and propose different approaches that use data to improve organizational capability, and move towards data-driven decision-making
  • You're resilient and flexible in ambiguous situations and enjoy solving problems from technical and business perspectives
  • A genuine passion for quality software and the know-how to get from sketch to code
  • An aspiration to learn and master new and upcoming technologies including but not limited to AR/VR, IoT, etc. 

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Onsite Work Expectation

You will be expected to work from our Thoughtworks office location for all five working days of the week, depending on business or clients’ needs.

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For over 30 years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.


Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

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