About Thirty Madison 

Thirty Madison is building the premier healthcare company for people with chronic health issues. Through our novel approach to care delivery, powered by our proprietary platform and brands built around specific chronic conditions, we combine the best of specialist-level healthcare with the convenience of telemedicine.

In just three years, we’ve built four brands on top of our platform: Keeps (for men’s hair loss), Cove (for migraine), Evens (for GI conditions), and our newest brand, Picnic (for allergies). We’re growing rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

This year, we are honored to become Great Place to Work certified and be included on Built In's 2021 list of Best Places To Work in New York City, and Best Midsize Companies To Work For. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day.

The pharmacy division is a core component of our Platform, which powers Thirty Madison’s outstanding care model. The Pharmacy and Fulfillment team includes operations, strategy, clinical services and Supply chain.  Over the next few years, pharmacy ops will continue to grow to serve both internal and external customers and partners as well as enable our business to scale quickly while providing an outstanding patient experience. Our goal is to improve health outcomes through an integrated pharmacy care experience.

We’re looking for a Manager, Pharmacy Implementations to help lead and execute large scale product launches. Reporting directly to our Senior Manager of Pharmacy Initiatives, you will work  closely with the pharmacy operations team, new condition launch team, our functional area leads and their business unit counterparts.,. Responsibilities will include identifying key dependencies and risks associated with launching new products and conditions that rely on pharmacy fulfillment, partnering with the technology team to ensure execution of pharmacy programs, and partnering with clinical leads to develop operational plans for execution.

This role is remote based, although the New York City or Houston areas are preferred, with frequent travel as required.

You’re the right person for the role if you are:

  • Pharmacy operations minded, but strategic — you can get in the details but also see the big picture of how pharmacy plays a pivotal role in the care model
  • Experienced in executing cross functional pharmacy initiatives that include clinical programs, technology, and operational initiatives
  • Demonstrate the ability to work collaboratively with product teams to identify risks, dependencies and develop proactive solution
  • Understand Supply Chain and Fulfillment with an emphasis on the role of pharmacy
  • Have developed, supported and/or launched chronic condition management programs
  • Possess project management skills with an eye for accounting for the key details needed to bring programs to life
  • Comfortable using data to develop a point-of-view — and open to whatever change that data reveals
  • Intellectually and impossibly curious — you may not be a specialist at everything you’re asked to do, but you have an unending desire to learn and become a wealth of knowledge
  • A strategic problem solver with proven problem-solving skills
  • A good listener who is interested in gathering information before making decisions
  • Able to adapt quickly while prioritizing opposing priorities and delivering a high-quality output!
  • Comfortable operating in an ambiguous environment while maintaining a strong bias for action — you love to build and streamline process where none exists
  • Seeking ​to​ be ​a part ​of​​ a ​dynamic team,​ and get results; willing and able to step out of your “core” role and flex in new areas as business need demands

Some things you'll work on:

  • Function as the project manager and lead for multiple projects at the same time
  • Partner closely with the customer care team to develop solutions that enable the pharmacy team to better support our customers and patients
  • Help support the implementation of new condition launches including overseeing product selection in partnership with the supply chain team and new condition launch team
  • Work closely with the Supply Chain team to ensure fulfillment of medications exceeds customer expectations
  • Work closely with the product and engineering teams to ensure that our technical needs are accounted for in all pharmacy initiatives
  • Partner with the various BUs to ensure execution of aligned plans as well as helping out on special projects to drive improvements to our care and business models
  • Own portfolio of pharmacy initiatives, document processes, including weekly reporting, OKR and quarterly planning processes and Board of Directors materials preparation
  • A range of other critical projects across our businesses with the goal of building a scalable pharmacy infrastructure that enables us to provide high quality and affordable healthcare to millions of customers across the country and the world

You should have:

  • 5+ years of pharmacy experience including leading large scale projects with a focus on execution at an innovative pharmacy player
  • A true growth demeanor (it’s your superpower!) and the ability and desire to operate consistently outside of your comfort zone
  • Strong, low-ego leadership, and experience managing and working with cross-functional teams
  • Experience building partnerships that lead to business growth
  • Demonstrated project management experience with a track record of successful execution
  • The ability to zoom in and out (oscillating between tactical and strategic) and context-switch with ease
  • A passion for healthcare and the desire to help drive positive outcomes for our customers

How we are managing through the COVID pandemic and its impact on our team?

These are unprecedented times, and we understand COVID-19 is impacting everyone differently. Our primary goal from the beginning of the pandemic has been to ensure employee safety. We went from optional to mandatory work-from-home very quickly in early March, and we have told employees that they can work remotely through April 2021 to allow them to plan accordingly.

We have also rolled out several initiatives to help our team successfully navigate the uncertainty associated with COVID-19. These initiatives have included providing funds for home office improvements, medical reimbursements, free meditation/mindfulness tools, mandatory “Me Days” away from work, company-wide days off, and fun opportunities to connect live with teammates each week (such as virtual escape rooms). We continue to examine different benefits, tools, and processes that best support our employees as we continue to work remotely and eventually begin transitioning back to the office.

Benefits for full-time Thirty Madison employees:

  • Competitive salary packages and career development opportunities
  • 100% coverage on many health, dental, and vision insurance plans
  • 401k with a match, commuter benefits, and FSA
  • Budget for the technology tools you need — whether it’s a laptop, monitor, or special software
  • Annual $750 vacation stipend and $750 wellness allowance

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation.

Apply for this Job

* Required
When autocomplete results are available use up and down arrows to review
+ Add Another Education

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Thirty Madison are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.