About Thirty Madison 

Thirty Madison is building the premier healthcare company for people with chronic health issues. Through our novel approach to care delivery, powered by our proprietary platform and brands built around specific chronic conditions, we combine the best of specialist-level healthcare with the convenience of telemedicine.

In just three years, we’ve built four brands on top of our platform: Keeps (for men’s hair loss), Cove (for migraine), Evens (for GI conditions), and our newest brand, Picnic (for allergies). We’re growing rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

This year, we are honored to be included on Built In's 2021 list of Best Places To Work in New York City and Best Midsize Companies To Work For. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day.

The role: 

Evens’ mission is to be the primary destination for patients with Gastrointestinal (GI) issues. By providing access to specialized care Evens makes it easy for patients to go from an initial diagnosis to a personalized treatment plan that includes ongoing clinical support. In this role, you’ll be responsible for creating and executing on a roadmap to continue integrating Evens into the existing healthcare ecosystem and improve the way that patients currently manage their care so we can  deliver a more effective experience across GI conditions.

Product at Evens powers nearly every aspect of our business—from our digital experiences in support of our care model to our e-commerce conversion funnel to user subscription management tools. We are looking for a Product leader to develop and execute a forward-looking product strategy; own our product processes, including roadmapping and sprint planning; align stakeholders across the organization on product strategy; drive rigorous product processes; and build and manage a team of PMs over time. 

The Director of Product will be a key leader on the small, but growing, Evens team, and will report to the General Manager, Evens. 

You’re the right person for this role if you are: 

  • A dynamic, hands-on product leader who truly loves to build  and scale and isn’t scared of rolling up your sleeves
  • Customer-obsessed — you understand our customer, from data analysis to market research to user testing, and represent them in our roadmap
  • Decisive, action-oriented, and strategic — you know when to ship, kill, or iterate
  • Someone who thrives in being a strategic thinker and executing against your vision
  • Comfortable taking big swings despite ambiguity, with a willingness to push the envelope and bring fresh, innovative ideas to life (we like to go big) 
  • Thrive in a fast-paced environment; agile and nimble in both leadership and execution
  • Analytical, resourceful, and results-motivated

Some of what you’ll be working on: 

  • Own product strategy and execution, including creation, implementation, and improvement for Evens from end-to-end
  • Own the product roadmapping process to achieve core business objectives vis a vis revenue attainment, patient engagement and customer retention, with a constant and relentless ability to prioritize and execute to deliver business impact
  • Drive cross-functional alignment on Evens product priorities among Evens stakeholders (GM, engineering, design, data, marketing, operations) and Thirty Madison stakeholders, including platform and brand product 
  • Gather, synthesize, and prioritize user needs (alongside consideration of business needs) and transform those needs into detailed product requirements; build and own a product roadmap that is aligned with Evens’s long-term goals and short-term needs
  • Bring rigor to product and design processes, including roadmap planning, sprint planning, product discovery, user research, design review process, and documentation 
  • Build a strong culture of product experimentation, in partnership with engineering, data, and design; ensure experiments are well-structured, informed by data, and optimized and iterated
  • Assess and identify opportunities and challenges and shepherd new product capabilities in partnership with design and engineering 
  • Build a product team that is informed by the voice of the customer, including partnering closely with CX

You should have:  

  • 8+ years of relevant and progressive product management experience, including 4+ years in a product leadership role
  • Experience building experiences that acquire and retain customers in the direct-to-consumer space (ideally in a subscription business context)
  • Experience managing product teams of multiple PMs 
  • Demonstrated success establishing processes and structure that facilitates long-term growth
  • A strong bias towards data and track record of building a data-driven culture in your teams 
  • Strong verbal and written communication skills
  • Strong cross-functional stakeholder management skills
  • Strong SQL skills and proficiency in analytics tools
  • Healthcare experience is a strong plus, passion for building better patient experiences is a must 

Benefits for full-time Thirty Madison employees:

  • Competitive salary packages and career development opportunities
  • 100% coverage on many health, dental, and vision insurance plans
  • 401k with a match, commuter benefits, and FSA
  • Budget for the technology tools you need — whether it’s a laptop, monitor, or special software
  • Annual $750 vacation stipend and $750 wellness allowance

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation.

Apply for this Job

* Required
  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Thirty Madison are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.