ThinkMarkets is a global online brokerage firm, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we allow our clients to trade the world 24-hours a day. Our mission is to disrupt the brokerage industry by allowing access to global markets and thousands of products to allow our clients to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. 

We are seeking a Technical Business Analyst to join our rapidly growing global workforce in Sofia. In this role, your primary objective will be to maximize the business benefit of IT projects and systems. Responsibilities will include requirements elicitation, authoring user stories and epics, coordinating design and development tasks, as well as documenting system architectures and specifications. You will define functional requirements and quality attributes, analyze performance metrics, and collaborate on quality assurance measures. You will partner with on and offshore QA and product teams to develop complex software systems and product roadmaps.

A successful candidate will appreciate the need to define and assess software systems in terms of measurable business value and act as a bridge, advocating for both the business and Group Technology. The Technical Business Analyst will apply data analysis, business awareness, and technical acumen to clearly define and communicate business requirements. This position ensures stakeholder awareness of development plans and roadmaps and helps introduce continuous improvement to software development and system engineering processes.


  • Elicit business and technical requirements for application development, including functional requirements and quality attributes, in a thorough and unambiguous manner
  • Document and track requirements as development “stories”
  • Collaborate with developers on sprint planning, including backlog grooming
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs
  • Assess new information obtained along the development lifecycle, and adapt quickly to changes
  • Collaborate with QA staff on test strategies and plans for software development projects and existing applications, including unit, system, integration, regression, load, and acceptance testing
  • Reduce business costs by identifying and accelerating resolution of defects found in production
  • Act as a Product Owner and Subject Matter Expert regarding business analysis methodologies and techniques
  • Support multiple development projects in parallel in alignment with business strategy and priorities
  • Actively document features, roadmaps, and requirements from initiation to go-live
  • Take the initiative in proposing and realizing innovation in products, features, and processes


  • Bachelor’s Degree or higher in Management, Finance, Engineering or Computer Sciences
  • 5+ years of experience in business analysis for client-facing and business-internal applications with web and mobile interfaces
  • Understanding of data architecture, structure, and integration concepts
  • Deep understanding of SDLC
  • Knowledge in distributed applications leveraging heterogeneous technologies, web interfaces, microservices, API integrations, and relational databases
  • Appreciation for critical quality attributes of software systems, including security, scalability, performance, and maintainability
  • Ability to elicit technical details and communicate complex concepts with local and global colleagues
  • Ability to analyze statistical data and produce meaningful reports and insights
  • Ability to influence stakeholders (e.g. internal clients, external partners, and/or vendors) and work closely with them to determine acceptable solutions
  • Strong communication/interpersonal skills
  • Experience with tools for requirements elicitation, SDLC workload management, and project management required
  • Experience with Scrum or agile development methodologies required
  • Experience with UML and diagram software strongly preferred
  • Experience with trading or financial services applications preferred
  • Experience with Salesforce, JIRA, and SQL Studio preferred

What we offer: 

  • Highly competitive remuneration
  • 25 days annual paid leave
  • Health insurance & Dental Care for you, spouse, and kids under 18
  • Sport activities - fully covered Multisport card & participation at IT Football League
  • Employee Assistance Program
  • Referral Program
  • Fresh fruits, nuts, healthy snacks, and beverages
  • Modern and colorful office in Cargill Tower, close to public transports and commodities

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