Come reimagine hospitality with us as our new super waiter/waitress at our Florence Belfiore location!
Your mission, should you choose to accept it…
We are opening our third Social Hub in Italy and the second in Florence, a city renowned for its Renaissance heritage and now looking towards the future. Located in a lively neighborhood surrounded by local bars, restaurants, and shops, and just a stone’s throw from the city center, The Social Hub Belfiore will feature 549 rooms, a shopping boulevard, a coworking community, restaurants, bars, cafés and a 7,000-square-meter rooftop with a pool and green areas. We are much more than a hotel. Are you ready to reimagine hospitality with us and introduce TSH to the heart of the Florentine community? We are looking to fill this position by December 2024.
As a Waiter/Waitress at The Social Hub, you will be a key player in delivering exceptional service to our guests. You’ll take pride in being the face 1 food and beverage experience, making guests feel welcome and ensuring that each meal is memorable. You’ll know all about our products and how to sell them to our guests. Thanks to you, anyone who steps into our Florence Belfiore location will instantly become a huge fan of TSH!
In case you don’t know who we are:
Known as rebels in the hospitality industry, TSH is a fun, creative, and inspiring environment where people work, stay, learn, and have fun, all while being themselves. As an employer, we present ourselves, act, and think like a hotel, but we offer so much more. Think student accommodations, long and short-stay options, gyms, events, rooftop bars, food and drink spaces, along with community and coworking spaces. We have locations in the Netherlands, Germany, Austria, Italy, France, and Spain, with several new openings on the horizon. This hybrid hospitality concept might have its roots in the heart of Europe, but our plans are set to go global.
What you’ll do:
- Provide excellent service in our restaurants and bars, ensuring guests have an unforgettable experience.
- Take orders, serve food and beverages, and answer questions about our menu.
- Maintain a clean, organized, and welcoming environment at all times.
- Offer recommendations based on menu knowledge and suggestively sell where appropriate.
- Handle guest inquiries and concerns with professionalism and care.
- Work collaboratively with the kitchen and bar teams to ensure timely and quality service.
- Be a secret concierge for the city, answering guests’ questions about the best places to visit, eat, shop, or have fun.
- Assist our guests with any requests or needs related to our facilities.
Who you are:
- Previous hospitality experience, preferably in a restaurant or hotel setting.
- A friendly and engaging personality with strong communication skills.
- Ability to handle busy periods with a positive, calm demeanor.
- You have a flexible, hands-on, motivated, and positive attitude.
- You’re a multitasker who loves putting your skills to good use.
- You love taking responsibility and handle busy periods with professional calm.
- A good level of English – Know other languages? The more, the better!
- You’re hardworking, responsible, and have a “let’s do it!” mentality.
- You are a European citizen or legally authorized to work in Italy.
What we offer:
- The opportunity to work in a dynamic multinational company. We’re not just a hotel – we’re innovators, game-changers, challenging every convention and shaping the future.
- The chance to learn and grow in your role, with potential opportunities for future advancement.
- Fantastic discounts across all our properties in Europe, not just for you, but also for your friends and family!
- A wonderful workplace to call home, filled with events, fun colleagues, and all the other amazing perks/salaries.
Who you are is how we want you to be. For us, hybrid hospitality goes hand in hand with how we serve our guests and represent ourselves. Everyone belongs here, and we welcome people regardless of nationality, gender, age, sexual orientation, religion, or culture. Your authenticity keeps our team diverse. Come as you are.
