The RealReal is the world’s largest and most trusted resource for authenticated luxury resale, with more than 30 million members worldwide. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business– we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL, authentic selves to work each day. We’re hiring, and we’d love for you to join our team!
The Gemologist is responsible for the application and teaching of core gemology and pricing methodologies and ensuring standards for quality are met and exceeded through individualized training and quality control procedures. You are a collaborator who identifies opportunities for business success and a passionate gemologist who is energized by the variety of gemological species and exceptional jewelry that comes through The RealReal laboratory.
What You Get To Do Every Day
- Identify, evaluate, grade and price gems using standard, advanced and proprietary gemological equipment in partnership with Gemology, Jewelry authentication, Fine Jewelry Specialist teams and customer service/consignor relations
- Teach and apply gemological identification and evaluation concepts as part of building a knowledgeable and efficient Fine Jewelry Specialist and Valuation Manager teams
- Promote quality expectations and hold the team accountable, in partnership with production management; ensure standards and adherence to SOPs through hands-on-training, routine assessments and audits
- Maintain gemological and industry knowledge of identification, grading, synthetics, treatments, equipment, pricing and market trends; inform management of important activity and essential information and update internal references
- Contribute to copy and cataloging for notable and high value product
- Collaborate on projects and research, as directed by management, including in-house training, educational and reference materials and SOPs
What You Bring To The Role
- GIA Graduate Gemologist and/or FGA diploma required
- 2+ years jewelry industry experience; laboratory experience preferred
- Bachelor’s degree from an accredited college or university required. Concentration or advanced degree in mineralogy or geology preferred
- Fluency in GIA grading and identification standards for diamonds, colored stones and pearls
- Passion for learning and teaching complex gemological concepts and practical application of those skills
- The ability to prioritize multiple time-sensitive tasks and/or escalate issues
- The skills to work effectively and collaboratively in teams and cross-functionally to meet shared goals and deadlines
- Attention to detail, strong organizational and communication skills, geared towards large groups
The expected salary range for this role is $57,317.00 - $73,693.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
GHR6779 #LI-SB28 #LI-Onsite
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.