What You Get To Do Every Day

  • Oversee all units within high volume copywriting department and ensure proper movement through The RealReal's operational pipeline
  • Project and reach departments production capacity
  • Partner with training manager to ensure copywriting team meet all quality accountabilities
  • Partner with HR and recruiting team to maintain given staffing levels by actively participating in sourcing, interviewing and onboarding applicants
  • Analyze department’s productivity and workflow to improve overall efficiency
  • Communicate with director the overall status of copywriting department
  • Work closely with Regional Manager to create policies, procedures and systems and to follow through with implementation
  • Partner with merchandising department to uphold company brand standards and pricing strategies
  • Communicate expectations and professionally develop employees on copywriting team
  • Delegate tasks to assistant management team and ensure quality completion
  • Enforce and maintain positive team culture

What You Bring To The Role

  • Highly motivated, dependable and proactive
  • Able to lead by example
  • Great time management skills and ability to prioritize daily tasks
  • Able to work independently but has the ability to manage a large group in a team environment
  • Strong communication skills
  • ‘Can-do’ attitude
  • Solution minded and detail oriented
  • Thorough understanding of TRR and copywriting department protocols and procedures
  • Proficient with Excel/Google Sheets.

 

GHR5791 #LI-EJ23 #LI-Onsite

 

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

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