The RealReal is seeking a Digital Pipeline Manager to join our Merchandising Team, who is self-motivated and possesses an entrepreneurial spirit to focus on continuous improvement.

The Digital Pipeline Manager will work directly with Site, Merchandising, and Marketing functions to drive and continually improve business processes to ensure effective cross-functional collaboration. Additionally, this role will be responsible for managing the end-to-end digital pipeline, including quarterly, monthly and weekly milestones.

The ideal candidate thrives in a fast paced, highly collaborative and cross-functional environment and possesses a flexible mindset, adapting the approach based on the challenge at hand. There is no task too big or too small, and you don’t hesitate to roll up your sleeves to get the work done.

What You Get To Do Every Day

  • Pipeline + Calendar Management
  • Sets and facilitates quarterly and monthly content planning schedule
  • Tracks changes to the content-plan and sales schedule, leading change management communications cross-functionally
  • Schedules and facilitates a variety of cross-functional meetings, setting agendas and sending recaps, as needed
  • Architects efficiencies throughout the planning process, working with relevant teams to optimize and apply out. 
  • Program + Project Management
  • Manages various projects ranging from small-scale site deliverables to large-scale brand initiatives 
  • Partners with the Creative leadership to load balance resources against evolving business priorities
  • Program manage the operational execution of digital initiatives, working with cross-functional leads to build and execute program roadmaps

What you bring to the role

  • 5+ years of proven success in a fast-paced environment (agency or in-house), preferably in eCommerce (marketing ops, digital production, etc.)
  • Excellent oral/written communication, analytical, and interpersonal skills to effectively work across all levels of the organization
  • Strong ability to see around corners and anticipate obstacles or roadblocks
  • Highly process-oriented with superior skills in defining operational structures
  • Strong attention to detail, with a mind for connecting workflows to business needs
  • Ability to influence and coordinate activities among cross-functional teams
  • Bachelor’s degree required

 

GHR5619 #LI-JF15 #LI-Hybrid

 

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

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