What You Get To Do Every Day

  • Identify all quartz watches (watch brand, watch model, movement brand, movement model)
  • Specialized knowledge of complex marquee brands
  • Open and close all types of watch cases without damaging them
  • Diagnose quartz movement issues
  • Change batteries and gaskets
  • Replace coils/circuits in quartz movements
  • Replace complete quartz movements
  • Calibrate chronograph and other complication indicators to original factory settings in quartz watches
  • Perform pressure test on all watch types
  • Perform timing measurements on all watch types
  • Demagnetize all watch types
  • Authenticate quartz watches across all brands
  • Clean external components of all non-leather-strap watches (case, crystal, bracelet) using appropriate method, including ultrasonic solution/machine and steamer
  • Perform any additional daily tasks as directed by supervisor

What You Bring To The Role

  • 5-10 years of experience servicing quartz timepieces
  • Brand certification from major watch brand a plus
  • Disassembling and overhauling mechanical/automatic movements a plus
  • Polishing cases and bracelets a plus
  • Excellent hand-eye coordination
  • Perfect vision (natural or corrected)
  • Ability to execute on communication systems
  • Adept at working with, and open to learning new technology solutions to increase productivity and efficiency
  • Polished in verbal and written communication
  • Ability to handle multiple complex, time sensitive situations
  • Understanding of daily quotas, deadlines
  • Ability to work within specific process constraints

Offers for qualifying positions in Warehouse, Receiving, Authentication, Home & Art and Photography must be extended by 1/24/2022 with a start date of 1/31/2022. Start date is subject to satisfactory clearance of the background check. Company delays to the start date will not impair eligibility for payout. Signing bonus valued at $ to be paid in three installments. The first $500.00 will be issued in the pay period of employment. The second installment will be valued at $1,000 and will be issued following 3 months of employment. The third payment, valued at $1,000.00, will be issued in the pay period following six months of employment. Bonus is only payable if the employee is in good standing continuously through the date each payment is made. All amounts subject to applicable withholdings and deductions.


The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements.   GHR4090

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