At The RealReal, we are building a world-class DevOps culture by growing and investing in our Cloud Infrastructure team to support the growth of the Company and the Technology organization. As our Senior Cloud Infrastructure Engineer you will be exposed to the latest technology, a pervasive data-driven culture, while immersed in a friendly, helpful engineering organization. As a member of a small team, you’ll be able to shape the evolution of our cloud technology stack and represent our team to the rest of the organization.

This position reports to the Sr. Director of Technical Operations and as part of our team, you will develop and build our infrastructure and code pipelines. Major projects may include platform migrations, multi-region high-availability deployments, CI/CD pipelines, metrics and observability, and more. Bring your thorough, practiced understanding of DevOps and Cloud to help shape The RealReal’s production infrastructure and Technology culture!

What You Get To Do Every Day

  • Design, build, and evolve our production infrastructure, strategically employing automation, and infrastructure-as-code.
  • Design, build and evolve our code pipelines, designing and building automation in order to enable agile software development, using self-service where possible.
  • Collaborate efficiently and effectively with Engineers and Product teams on complex problems involving functionality and scaling/performance. Drive ad-hoc troubleshooting teams towards solutions during emergency production incidents.
  • Advocate for and enforce compliance with 12 Factor methodology in our apps, convincing stakeholders and engineers to use best practices.
  • Lead the technical design of projects assigned, pulling in Technical and Non-Technical staff as necessary.
  • Quickly absorb context and tribal knowledge while ramping up and using that to build or bolster documentation. Turns obscure tribal knowledge into well-known and understood collective knowledge.
  • Keep a strong level of quality and velocity in your work, while collaborating and reporting when appropriate.
  • Exercise and promote security best practices 
  • Participate in an on-call rotation on a regular basis and respond to incidents reliably and professionally. Lead technical troubleshooting if necessary

What You Bring To The Role

  • 5+ years of DevOps or Systems Administration experience
  • Significant experience (4+ years) building and maintaining highly available cloud infrastructure across multiple regions in AWS and/or GCP
  • A self-described expert in automating repeatable processes using popular languages such as bash, python, or other preferred languages
  • In-depth and expansive knowledge of Hashicorp Terraform
  • Detailed understanding of packaging, deploying and supporting containerized (Docker) applications using the latest orchestration tools
  • Experience building Continuous Integration / Continuous Deployment workflows deploying microservices to production to allow our developers to focus on building products
  • Experience working with Data Engineering and Data Science teams to build out infrastructure to support data pipelines
  • Having worked closely with Development organizations, a deep understanding of the software development lifecycle, experience using SDLC-style development in infrastructure automation
  • Extensive use of git and Github workflows and knowledge about GitOps
  • Understanding of database performance in production with experience supporting cloud-based MySQL or PostgreSQL (ie., AWS RDS, AWS Aurora RDS, GCP Cloud SQL)
  • Experience tuning and troubleshooting performance for high traffic web services using diagnostic tools such as APM, browser monitoring, logging, observability, etc.
  • Strong awareness and understanding of common network protocols, including HTTP, HTTPS, TCP, SSL/TLS, and how they are used
  • Knowledge and implementation of Hashicorp tools besides Terraform, such as Vault

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements.   GHR3570

#LI-AK10

Apply for this Job

* Required

  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at The RealReal are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.