At The RealReal, we are building a world class DevOps culture by growing and investing in our Technical Operations team to support the growth of the Company and the Technology organization.  As our Staff Database Administrator, you will be exposed to the latest technology, a data-driven culture, while immersed in a friendly, helpful engineering organization. As a member of a high-impact team, you’ll be able to shape the evolution of our cloud data tier and represent our team to the rest of the organization.You will lead the administration and operation of our relational and non-relational, cloud based databases that underpin The RealReal platform.  Major projects may include database migrations and upgrades, multi-region high-availability implementations, metrics and observability improvements, performance tuning, and more.  Bring your thorough, practiced understanding of databases to help shape The RealReal’s production database infrastructure and Technology culture. This full-time position reports to the Sr. Director of Technical Operations.

What You Get To Do Every Day

  • Design, build, and evolve our database infrastructure across production and non-production environments, strategically employing automation where possible
  • Design, build and evolve our code pipelines, specifically around data migrations, designing and building automation in order to enable agile software development, using self-service where possible
  • Collaborate efficiently and effectively with Engineers from various Technology teams (Security, DataScience, Application, IT) on complex problems involving functionality, scaling, and performance
  • Build and deliver training and best practices to Technology teams to improve the overall quality of database queries and performance
  • Drive ad-hoc troubleshooting teams towards solutions during emergency production incidents
  • Be the primary point of contact for SOX related database changes that could impact financial reporting
  • Collaborate with Security and Engineering teams to ensure data privacy standards are met based on the data we are maintaining, especially with respect to GDPR, CCPA, and other pertinent data privacy requirements as set forth by Security
  • Quickly absorb context and knowledge while ramping up and using that to build and bolster related documentation. Turning obscure business knowledge into well-known and understood collective knowledge
  • Keep a strong level of quality and velocity in your work, while collaborating and reporting when appropriate
  • Exercise and promote security best practices with respect to database management
  • Participate in an on-call rotation on a regular basis and respond to incidents reliably and professionally. Lead technical troubleshooting if necessary

What You Bring To The Role

  • 6+ years of Database Administration experience
  • 4+ years experience building and maintaining highly available cloud based relational database infrastructure in AWS, specifically RDS MySQL and RDS Aurora Postgres 
  • Experience with database platform transactional management, indexing strategies & maintenance, backup & recovery models, and performance tuning
  • Experience with database security to ensure data / databases are fully secured and comply with corporate cybersecurity policy
  • Experience with data privacy regulations and how it pertains to maintaining data within our core database infrastructure
  • Understanding and knowledge with respect to SOX compliance requirements and how it pertains to databases
  • Extensive experience with data modeling and application of modeling techniques to ensure development & implementation efforts meet integration and performance expectations
  • Expert in automating repeatable processes using languages such as python or other preferred languages
  • Experience developing and maintaining non-production database environments to include automation and self-service refresh processes 
  • Experience working with Data Engineering and Data Science teams to support data pipelines 
  • A deep understanding of the software development lifecycle, experience using SDLC-style development in automation
  • Use of git and Github workflows and knowledgeable about GitOps
  • Has some experience working with non-relational databases, such as DynamoDB, ElasticSearch, Kafka, and Redis/Elasticache 
  • Knowledge and implementation of Hashicorp tools such as Terraform is a plus

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements.   GHR3231.


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