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We’re dedicated to leading the tech wellness industry, and that starts with our employees. If you thrive in creative environments, are concerned with big, innovative ideas, love to collaborate, have an entrepreneurial spirit, and are driven to succeed, get in touch with us. Together we can push the limits of what can be achieved for everybody.
Who We Are Looking For:
Therabody is seeking a Failure Analysis Technician to support our Texas warehouse operation. Under the direction of the Vice President of Product Development and Manufacturing and Director of DC Operations, the Failure Analysis Technician will be responsible for providing excellent customer service for Tier 1-2 help desk support, warehouse support, and assisting the Vice President of Product Development and Manufacturing and Director of DC Operations as needed on projects as they come.
3-5 years of experience in a product technician related role preferably within the consumer electronics or medical industry.
Electrical and mechanical background with experience dealing with PCBA troubleshooting and familiar with related FA tools like multimeter, soldering machine and screw drivers.
Good knowledge and understanding of product assembly
Good problem-solving skills, failure mode definition and root cause identification.
Good communication skills
Experience documenting results to drive action in our manufacturing facilities.
Self-motivated, proactive and quick response. Capable to work under pressure.
Field return FA activities, in charge of defect unit preliminary failure analysis to verify the defect mode and identify the reason of the defects, work with China FA team to find the root cause.
Record the investigation and FA result.
Track defects after the solution has been implemented using serial numbers
Therabody is committed to diversity, equity and inclusion. We will not tolerate discrimination in employment, employment-related decisions, or in business dealings on the basis of race, color, genetic information, age, sex, sexual orientation, religion, disability, ethnicity, national origin, veteran status, marital status, pregnancy, or any other legally protected status. We will strive to provide an environment free of discrimination to our team members, customers, guests, and suppliers. We seek contributors from all backgrounds and walks of life to join our team, and we encourage our employees to bring their empowered, passionate, and authentic selves to work every day.