As the Client Manager, you will act as a relationship and project manager with some of our most important artists and distributed music and video clients.

You will be the dedicated channel manager for a roster of premium Asia-based video partners.


What you will do:

  • Manage relationships with independent labels, managers, and artists.
  • Manage release processing logistics within The Orchard’s distribution system for digital music and video formats.
  • Provide customer service and support for distributed clients in adopting The Orchard’s proprietary client tools and technology.
  • Maintain close relationships with retail partners to secure promotional opportunities.
  • Work closely with regional and global colleagues to cross promote content.
  • Responsible for managing a roster of high priority clients and channels across Southeast Asia partnered with the Orchard’s MCN from initial launch through to channel strategy, programming and optimization work.
  • Provide on-going priority channel support including – programming advice, optimizations, channel analysis/monthly reporting, troubleshooting general partner questions.
  • Provide an extraordinary level of support for Video Services clients & internally (client managers, etc.) to ensure that video content related issues get resolved immediately.
  • Perform channel & video audits for key clients - advising & executing on key takeaways/.
  • Track, analyze, and report on channel & category progress, using metrics like CPM, viewership, and subscriber demographics.

Who you are:

  • 2+ years experience working within a label, artist management or distribution system managing releases, projects or relationships
  • High level of knowledge with digital retail outlets, release timelines, and marketing opportunities
  • Knowledge of social marketing, web-advertising, and online promotional outlets
  • High level of awareness and passion for independent labels and artists
  • Supreme organizational skills + written and verbal communication skills in Vietnamese and English, with ability to stay cool under pressure, dealing with challenging personalities
  • Experience overseeing financial and sales analytics data
  • you are relationship-driven with a creative and analytical mind, with the ability to work proactively and autonomously. 


What we give you:

•You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey

•A modern office environment designed to foster productivity, creativity, and teamwork

•We invest in your professional growth & development


Equal Opportunities

As an active part of a culturally and socially diverse society, The Orchard’s aim is that our workforce is diverse and inclusive. The Orchard is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.

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