Founded in 2007, The Oncology Institute of Hope and Innovation (TOI) is the largest community oncology practice on the west coast, and the nation’s leading value-based oncology services platform. TOI employs 75 physicians and mid-levels in 39 clinic locations, with over 500 total employees helping to deliver cutting edge, evidence-based cancer care to a population of over 1 million patients. TOI is headquartered in Cerritos, CA, and serves patients throughout California, Arizona, and Nevada.
TOI brings comprehensive, integrated cancer care into community settings, offering patients modern infusion centers, chemotherapy educational sessions, in-house support groups, dietary and nutritional counselling, in-house pharmacy, financial counseling, comprehensive lab testing, advanced care planning, and end-of-life counseling.
TOI’s size and scope allow it to serve patients in ways most community-based oncology practices cannot. TOI’s distinctive capabilities include Clinical Trials, Palliative Care programs, Stem Cell Transplants, Transfusions, and other care delivery models more traditionally associated with tertiary care settings. TOI contracts with health plans, health systems, governmental agencies, and medical groups on an at-risk basis, taking accountability for the medical costs and the health outcomes of its patient population.
We are searching for an experienced and friendly Medical Records Clerk to join our team. You will be responsible for a variety of tasks including collecting patient information, issuing medical files, filing medical records, and processing patient admissions and discharge papers.
The successful candidate will have in-depth knowledge of medical terminology, processes, and administrative duties. To excel in this position, you should also demonstrate excellent communication and organizational skills.
Medical Records Clerk Responsibilities:
Gather patient demographic and personal information.
Issue medical files to persons and agencies according to laws and regulations.
Help with departmental audits and investigations.
Maintain quality and accurate records by following TOI procedures.
Ensure patient charts, paperwork, and reports are completed in an accurate and timely manner.
Make sure all medical records are protected and kept confidential.
File all patients' medical records and information.
Supply the nursing department with the appropriate documents and forms.
Completes clerical duties including answering phones, responding to emails, and processing patient admission and discharge records.
Medical Records Clerk Requirements:
High school diploma or equivalent qualification.
A minimum of 1- 2 years’ experience in a similar role. Medical Assistants welcome to apply.
Advanced understanding of medical terminology and administration processes.
Proficient in information management programs and MS Office.
Outstanding communication and interpersonal abilities.
Strong attention to detail with excellent organizational skills
- Bilingual Spanish strongly preferred