About us:
Thena is the leading platform for customer engagement and intelligence, built for the needs of modern businesses. Forward-thinking brands such as Mixpanel, WorkRamp, Sprig, Incident, and Etsy use Thena to supercharge their customer facing functions by tapping into the synergy of AI and real-time messaging platforms like Slack.
Founded in 2022 and backed by First Round Capital and Lightspeed VP, we are a fast growing team spanning across Mountain View, New York City and Bangalore. Thena is ranked by G2 as #1 for chat/live support, workflows, and ticket response user experience. We believe the future of customer communications is one of simplicity, unity, and empowerment. Interested in learning more? Visit www.thena.ai
Role:
- 4-6 years of software development experience, primarily in NodeJS.
- Design, architect, and implement robust full-stack solutions.
- Collaborate closely with both the front-end and back-end teams.
- Engage with product managers and designers to align with project vision and specifications.
- Drive code quality and best practices, ensuring scalable and maintainable solutions.
- Stay updated on the latest technologies, tools, and methodologies in full-stack development.
- Assist in troubleshooting, debugging, and optimizing existing and new applications.
- Share knowledge, mentor junior engineers, and contribute to team growth.
Responsibilities:
- Develop and deliver high-quality, scalable, and secure software applications.
- Contribute to all phases of the software development lifecycle, from ideation to deployment.
- Review, maintain, and refactor existing codebase for performance and scalability.
- Collaborate effectively with cross-functional teams to meet project milestones.
- Address and prioritize bugs and system issues in a timely manner.
- Engage in continuous learning and skills development to stay ahead in the field.
- Provide technical expertise and input during team meetings and brainstorming sessions.
Preferred Skills:
- Experience with modern frontend frameworks (e.g., React, Angular, Vue).
- Familiarity with the unique challenges and opportunities presented by B2B SaaS, including scalability, multi-tenancy, and integration with various enterprise systems
- Experience in a multi-cloud environment (e.g., AWS, Heroku).
- Familiarity with CI/CD processes and tools.
Benefits:
- Comprehensive health insurance for you and your family, ensuring peace of mind.
- ESOPs offering a stake in our company's success and growth trajectory.
- Generous flexible budgets dedicated to your learning and development.
- Robust mental wellness programs supporting the holistic well-being of our team.
- Access to high-end hardware and software tools, optimizing performance and innovation.
