We’re seeking a Sales Assistant / Move In Coordinator to Provide administrative support for the Connections Team and work closely with depositors and vendors to coordinate a smooth move-in experience.
ESSENTIAL FUNCTIONS
- Provide general administrative support including greeting visitors, answering telephones and email communications, maintaining office supplies, processing invoices, creating and maintaining office files and CRM data base, sorting and distributing in-coming and out-going mail, preparing marketing collateral, copying and printing.
- Maintain CRM data base daily; produce and distribute Daily Activity Report and monthly dashboard reports and analysis for sales and occupancy; produce quarterly excel reports and analysis of sales productivity, traffic and effectiveness; track depositor transition from sale to move-in to ensure company timelines are met; coordinate medical and financial approval process to ensure guidelines are met; work with operations to identify home turnover and timing; coordinate with Mather development team to maintain current pricing and inventory data.
- Maintain office supplies, process invoices, create and maintain office files and marketing data base, sort and distribute in-coming and out-going mail, prepare sales kits, take aways, copying and printing. Identify and maintain a one-extra supply, Mather Inquiry forms and systems.
- Plan and coordinate events: secure venues, coordinate food and beverage with dining services, coordinate room availability, arrange for set-up, technology needs and decor, communicate with operations team and residents for event impact, coordinate valet and/or parking, research and arrange for entertainment or presenters and prepare power point slides; oversee event budget and expenditures and compile event best practices and post-event sales analyses, handle all RSVPs for events.
- Assist depositors with move-in details and support needed to assure a timely move to the community.
- Participate in home turnover and ready process to assure a timely home readiness program.
- Coordinate all move-in details for the community.
- Serve as move-in liaison for the depositor to provide a smooth move-in experience.
- Assure assembly and preparation of move-in materials.
- Assure move-in day logistics are in place and covered.
- Assist operations with move-out logistics, including a final walk through, signing of the move-out form, and key return.
- Organize and coordinate logistics for and assist with meetings and presentations.
- Coordinate production and distribution/direct mailing of internally generated marketing materials.
- Compile data and prepare database reports.
- Coordinate budget worksheets and track marketing project costs.
- Maintain inventory of marketing collateral materials and logo merchandise.
- Contribute to newsletters, marketing materials and documents through editing and proofreading.
- Participate in marketing events and establish and maintain strong depositor relationships to support sales retention.
- Coordinate Community Relations database and efforts as appropriate.
- Conduct community tours as needed.
QUALIFICATIONS AND SKILLS
Required:
- Office administration experience
- Excellent organizational and interpersonal skills
- Understanding of sales and marketing principles
- Strong computer and data entry/reporting skills
Preferred:
- College Degree or equivalent
- Experience working with older adults
Mather is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Benefits
Mather offers a competitive benefits package.*
Team members are eligible for:
- A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
- A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
- Convenient, subsidized parking (or public transportation for certain locations)
- Our SELF program, which allows for team members to be reimbursed up to $75 per year for items and experiences that support their self-care, from yoga classes to art supplies to concert tickets
Benefits-eligible team members can take advantage of:
- Medical, dental, and vision plans
- Tuition reimbursement for continuing education
- Extended illness benefits
- Employee wellness programs
- Short- and long-term disability insurance
- Life insurance - free to all team members
*Benefits are subject to change without notice. Benefits details dependent on employment status.
About The Mather:
The Mather is a Life Plan Community for those age 62 and better located in Evanston, Illinois, close to the charming downtown district and an abundance of public transportation. The Mather includes 240 independent living apartment homes, as well as assisted living, memory care, long-term care, and rehabilitation services, along with multiple restaurants, a fitness center, art studio, gardens, and more.
The Mather is located at 425 Davis Street in Evanston.
About Mather
Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age WellSM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.
Mather is an equal opportunity/affirmative action employer committed to a diverse workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
