We believe in the power of creativity: creativity that makes people think, feel, and then act.

Creativity brimming with bravery and vision, heart and humor, imagination and truth.

We believe that brands should stand for more than what they’re selling.

With culture as our playground and emotion as our craft, we help our clients
change minds, win hearts, and create memories.

We believe that good people are the key to creating great work. Our halls are filled
with passionate thinkers and makers, seasoned experts and rising stars, who unleash
each other’s brilliance and celebrate every win as a team.

Together, we bring ideas from the page into the world, ideas that are so audacious, so original,
so meaningful that they couldn’t come from you or me - only we.

WE ARE TMA. CREATIVITY THAT MATTERS.

Job Overview: 

We are currently seeking a Content Strategist with community management experience to add to our Irvine, CA team. The selected candidate will support US communications for a growing health supplements brand. The ideal candidate will have experience in digital and social marketing communications and have a strong curiosity for the health and wellness space. You will be responsible for helping to make the brand’s social presence best-in-class in their competitive space in terms of reputation, growth, engagement, innovation and quality.

Responsibilities:

Content Strategy & Development

  • Creation and management of content calendars
  • Coordination with copywriter and art director for concepting, copywriting, content planning, photography, etc.
  • Rich media asset management
  • Create, manage, and optimize content plans for media moments and ad-hoc content needs
  • Develop hashtag strategies, consumer engagement strategies, and other ad-hoc recommendations as needed
  • Collaborate with influencer team to identify relevant social influencers to partner with
  • Supports and collaborates with account Strategy Director and Account Services Team

Community Management

  • Daily management of social properties: Facebook, Instagram, and Pinterest
  • Monitor and moderate incoming and outgoing social activity on owned channels
  • Provide daily customer service and 1:1 engagement with fans and influencers
  • Track platform updates, tools, and new products & services

Paid Media

  • Implement paid social media and post boosting
  • Optimize content towards campaign objectives and KPIs
  • Analyze and provide content learnings post-campaign

Reporting

  • Own monthly internal and external performance reports and competitive analysis
  • Collaborate with analytics team on social listening reports and social conversation tracking
  • Share out content analysis and learnings

Training & Education

  • Creation of how-to guides for client and team as needed
  • Draft and provide POVs as needed
  • Research and draft case studies as needed
  • Go-to expert on client’s “Tone & Voice”

Creative

  • Participate in campaign planning brainstorms
  • Collaborate with creative team throughout content development
  • Provide strategic feedback on creative during planning and development
  • Collaborate with account copywriter for daily content needs

Qualifications:

  • At least 1-2 years of community management experience required
  • At least 2-3 years of content management experience required
  • Communications, Marketing, Business majors preferred
  • Strong command and knowledge of major and emerging social media platforms
  • Ability to apply creative vision to complex subject matter
  • Extremely organized and resourceful
  • Ability to meet deadlines, multi-task, prioritize multiple simultaneous deliverables
  • Must be a team player and exhibit a high-level of personal responsibility, commitment, and accountability
  • Proven ability to thrive under pressure, stay level-headed, and meet tight deadlines. Strong and effective decision-making skills
  • Able to plan and carry out responsibilities with minimal direction
  • Strong and effective decision-making skills
  • Strong written and communication skills
    • Copywriting experience a plus
  • Client Communication Skills

 

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