We believe in the power of creativity: creativity that makes people think, feel, and then act. Creativity brimming with bravery and vision, heart and humor, imagination and truth.
We believe that brands should stand for more than what they’re selling. With culture as our playground and emotion as our craft, we help our clients change minds, win hearts, and create memories.
We believe that good people are the key to creating great work. Our halls are filled with passionate thinkers and makers, seasoned experts and rising stars, who unleash each other’s brilliance and celebrate every win as a team.
Together, we bring ideas from the page into the world, ideas that are so audacious, so original, so meaningful that they couldn’t come from you or me.
Only we. We Are TMA. Creativity That Matters.
Responsible for supporting program operations by performing a variety of duties such as creating efficient procedures and processes, coordinating and managing various administrative, marketing, operational and employee support activities. Additional responsibilities may include providing reporting and analytical support as well as responding to inquiries and assisting with issue resolution. Provide high-level administrative support by conducting research, preparing reports, handling requests, and arranging meetings.
Weekly and monthly reporting of invoices and contract
Researching and data gathering
Ensures documents are prepared with the necessary components and are distributed, filed and stored accordingly
Assist with employee related communications, documentation as well as coordination with the appropriate program and/or client contact(s)
Assist with developing operational processes, procedures, etc.
Maintain spreadsheets or system records capturing appropriate tracking, notations or completion status information
May be point of contact for customers, responding to inquiries, resolving issues and escalating as appropriate
Assists in the preparation, submittal, tracking and filing of expenses
Resolves administrative issues by coordinating preparation and dissemination of reports, reviewing data, and identifying potential solutions
May assist with special projects and assume responsibility for the administration of special projects
Perform data collection, analysis and reporting for decision making purposes
May arranges travel, accommodation, itineraries, and all correspondence related to arrangements.
Plans/organizes and implements events such as meetings, luncheons etc.
Prepares information and research for management and client needs
Other duties as assigned or required
High School diploma or equivalent
2 years administrative experience
Excellent communication skills, both verbal and written
Ability to demonstrate strong detail orientation and analytical skills
Ability to meet deadlines
Excellent PC skills, including Microsoft Office Suite
Excellent Microsoft Excel skills
Strong customer service orientation
Displays time management, organizational and problem-solving skills
Comfortable in a fast-paced environment with multiple tasks and projects at hand
Self-directed and able to work without supervision