Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms provide an inspiring and seamless end-to-end customer experience through our own technology innovations.
THE ICONIC Commercial team is data, product and trend orientated. Our Commercial team is customer obsessed and delivers the future of fashion through curating a customer centric platform of choice. The Category Buying team work together with the Planning team to drive sales, maximise profit, manage intake and ensure that of the moment and forward-thinking ranges engage THE ICONIC customer.
Part of the Commercial team, the Platform Team is responsible for owning and driving the Platform Business strategy at THE ICONIC. We focus on growing Platform revenue via scalable models & services; creating mutual value with brands and thus ensuring THE ICONIC is the Partner of choice in ANZ for fashion/lifestyle brands, globally.
We are currently on the look out for a Commercial Specialist - Platform Services to join our team.
As a Commercial Specialist, your purpose is to support the acceleration of THE ICONIC’s platform business strategy by leveraging strong commercial acumen and data-lead insights. Reporting to the Platform Director, you will use data analytics and visualisation to drive partner investment, secure cross-functional buy-in to platform business strategy and ensure we are tracking to our revenue and profit ambitions; both in the near and future term.
About the role:
- Engage cross-functional stakeholders to work on clear, commercial value justifications for platform roadmap features & iterations.
- Create & update periodic (i.e. weekly, monthly, quarterly) commercial reporting & forecasting to track operational & commercial performance of platform business models.
- Proactively identify opportunities for increased platform profit & revenue outcomes via data analytics; clearly articulating findings that will drive action.
- Support platform team with commercial & operational modelling to drive net positive negotiation outcomes.
- Own platform initiatives relating to data visualisation & data management.
- Support Platform Services team with brand facing reporting that partners use to drive optimal performance on THE ICONIC.
- Liaise effectively with relevant stakeholders within THE ICONIC’s parent company, Global Fashion Group (GFG); sharing & learning best practices and taking every opportunity to collaborate in the interest of THE ICONIC & group-wide platform business success.
- Own relationship with other internal data & analytics teams; ensuring shared learning & adoption/awareness of cross-functional analytics initiatives that will benefit platform acceleration or vice versa.
- Support Platform Director with strategic initiatives and any ad hoc work requiring elevated analytical capabilities.
Essential Skills, Knowledge and Experience:
- Strong Excel skills (INDEX/MATCH, VLOOKUP, SUMIF, conditional formatting, charting). `
- Strong analytical skills with financial and commercial acumen, with a genuine interest in the “big picture” strategy at an organisational level.
- Ability to translate data into insights to support strategic decision making.
- Organised, structured and process driven.
- Excellent communication skills and the ability to support others who aren't familiar with data.
- Ability to convince people of your ideas, or at least help them understand your point of view using clear communication and presentation (data visualisation or powerpoint presentation format will be required).
- High level of end-to-end ownership; able to both execute own work as well as influence responsible stakeholders effectively, in order to deliver best outcomes.
- Ability to stay curious, clearly define a problem and allow a deep understanding of the problem to inform data-driven actions.
- Experience in working in an ecommerce or retail environment.
Desirable Skills:
- Experience with data visualisation tools such as Looker, Tableau or Power BI.
- At least beginner level SQL skills i.e. ability to execute basic queries using SELECT, WHERE, GROUP BY, basic JOIN functions (propensity to learn is more important than immediate skill level here).
Life at THE ICONIC
From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:
- Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
- The learning collective. Get your knowledge fix with our learning days and hackathons
- Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year
- Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
- Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
- Wellbeing. Access to our discounted gym memberships and wellbeing programs
- People first. Access to our Employee Assistance Program for you and your family
- Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.
- Furry friend. We are a dog friendly office for anyone who wants to bring their fur baby to work.
- Refer a friend. Enjoy a $4,000 referral reward for successfully referring someone to THE ICONIC!
We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au
