Welcome to TheFork! We're on a mission to bring people together, feed the human spirit, and champion restaurant culture because we strongly believe the best things in life happen around the table, and we want you to experience those unforgettable moments. 🍽

Founded in 2007 and present in over 10 countries, we are the leading restaurant booking platform across Europe and offer the broadest community of diners access to thousands of incredible restaurants. How do we make this happen? Through our exceptional lineup of products:

📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.

💻TheFork Manager: our innovative software tool that digitizes restaurant operations and helps restaurateurs manage their bookings and increase their revenue.

💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from the TheFork app, making the payment process a piece of cake.

We have offices all over Europe, boasting a fully international team from all over the world. We are all foodies at heart and work together in a flexible, multicultural, and positive environment that provides everyone with space to grow, both professionally and personally

What you will do:

Your role is mainly in Italy, but you will also be responsible for DACH countries (Germany, Austria, Switzerland), driving demand (app downloads, new users and bookings) sharing your best practices and media expertise, and pooling creative ideas and feedback on the strategies proposed by the Central team for the Italy+ DACH Cluster (DE AT CH).

You will use various levers to promote the app (primarily) and the website (secondarily): Google Ads, Bing Ads, Google App Marketing, Apple Search Ads, Facebook Ads, Instagram Ads, Tik Tok, Criteo, App Network…

Reporting to the region's Marketing Director, your main tasks will be:

Managing performance marketing budget and optimizing its impact and ROI, in sync with the Central Team.
Real-time monitoring of our digital campaigns managed by the Central team: PPC (Google, Bing), Paid Social (Facebook, Insta, TikTok), App Marketing (Google, Apple, Networks), Retargeting (Criteo…)
Holding regular meetings with external Agencies and the Central Team
Monitoring the results of each of the levers using reports from the Central Team, as well as deep dives using our web (Google Analytics, Realytics) & App (Appsflyer) analytical tools, and our internal de-duplicated tool (Fenix)
Coordinating all relevant stakeholders (Brand team, Offer team and Agencies) for the production of content, which is key to driving effectiveness

This role is an individual contributor one

What’s your profile?

5 years' higher education, at least 3 years' experience in acquisition marketing (in an agency or with an advertiser)
Extensive knowledge of the web over the last 3 years and a focus on mobile
Good command of digital levers; specially on Social Media (Meta, TikTok campaigns) and Google environment (Adwords, Youtube)
Proficiency in Italian plus English is necessary to communicate with the group and the teams in the different countries, German and French are a plus but not necessary
Analytical skills to monitor your results and make recommendations and adjustments
Good command of some or all of the tools listed above
Agile, always on the move to learn and test
Problem solver and doer, with a smile
Enthusiastic, humble, rigorous and creative/innovative
Team player, sociable and open to others
Eager to join a caring corporate culture focused on the development of each individual, with strong ambitions and resources to match those ambitions

What we offer you:

😄 An awesome team (not everybody like our jokes, but we try our best)

🏠 A Permanent contract (that can be useful in life)

⚖️ Flexible working environment (2 days home office per week)

💸 Competitive fixed salary, bonus and equity (yes, equity!)

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)

🌎 International teams - More than 30 nationalities and 16 offices worldwide

🏳️‍🌈 Highly inclusive working environment

🤸‍♀️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc

😌 Free access to the Calm app

🏥 Health insurance

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure

🍴 Amazing offices with dining, coffee point on each floor, and leisure area

We believe that we are better together, and at TheFork we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At TheFork, we want you to bring us your unique perspective and experiences, so we can collectively keep disrupting the restaurant industry and go from good to great.

#FF1

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The data controller for the processing of your personal data is La Fourchette SAS (hereinafter, “TheFork”), with registered office at 70, Rue Saint-Lazare, 75009 Paris, France. TheFork collects your personal data for the purposes of managing TheFork’s recruitment-related activities as well as for organizational planning purposes globally. Consequently, TheFork may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. The legal basis for the processing of your personal data is the application of pre-contractual measures at the request of the interested party as established by art. 6.1b) of GDPR. If you join TheFork, the personal data collected will become part of your employment record. If your application is unsuccessful, your personal data will be added to our candidate database and can be retained and used to consider you for opportunities at TheFork and its affiliates other than the one(s) for which you apply. If you do not wish for us to do this, please contact us here. In all cases, TheFork will retain your personal data for the period necessary to fulfil the purposes outlined in this Application consent Policy unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods are: (i) the duration of the application process; (ii) the period of time that we have an ongoing relationship with you; (iii) as required by a legal obligation to which we are subject; and (iv) as advisable in light of our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations).

TheFork does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, TheFork has international sites and TheFork uses resources located throughout the world. TheFork may from time to time also use third parties to act on TheFork’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within TheFork group of companies as well as to third parties acting on TheFork’s behalf, including also transfers to servers and databases outside the country where you provided TheFork with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and to the United States of America, in order to contact your referees or to detect, prevent or otherwise address fraud, security or technical issues, or to protect against harm to the rights, property or safety of TheFork, our users, applicants, candidates, employees or the public or as otherwise required by law. We have put in place adequate safeguards with respect to the protection of your privacy, rights and freedoms, and the exercise of your rights.

If you would like to request to review, correct, update, suppress, restrict or delete your personal information, object to the processing of your personal information, or if you would like to request to receive an electronic copy of your personal (to the extent this right to data portability is provided to you by applicable law), you may contact us here. Should you consider that TheFork has not processed your personal data in accordance with applicable law, you can lodge a complaint with the relevant supervisory authority.

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Acquisition & Online Media Manager

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