Oh hello 👋. Could you be our new Global Head of Design & Brand Experience?

 

Welcome to our fabulous world. 🍴

We are TheFork. Our mission is to bring happiness through amazing dining experiences, thanks to our 3 main products : 

📱TheFork App : the restaurant discovery and booking app for every occasion

🖥️ TheFork Manager : the tool to digitize restaurant operations and be in full control of your business

💳TheFork Pay & gift cards : the new and amazing dining payment experience

 

Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the leading dining platform across Europe and Australia. We are experiencing an exciting period of growth, and we need the greatest folks onboard. Together, we will make our wildest dreams come true!

We strongly believe that our mission can only be achieved if we also bring happiness to our working environment. We do this by providing a flexible, multicultural  and positive environment where each individual has the space to grow.

We nurture this happy culture through our core values: We are better together -  We act like an owner - We genuinely care for our users and customers - We believe in transparency - We never stop learning - Speed wins

Oh! And we are also part of the big Tripadvisor family ❤️

With love,

Your future buddies, the Forkies.

 

About your Job:

  • As we are working on a new brand platform, this is a unique opportunity for you to make a difference and to leave your mark. 
  • As the Global Head of Design & Brand Experience,, your mission is to shape the brand, on every aspect. You will be the standard bearer of our brand purpose (bringing happiness through amazing dining experiences), responsible to make sure that it is at the heart of everything we do as a brand.
  • Your goal, together with the team, is to build  the brand platform that will position TheFork as a global lovebrand for users (B2C), restaurants (B2B) and employees. 
  • You are expected to continuously support and partner with the central Marketing, local Marketing and central Product teams. That will be key to landing our ambition in each and everyone of our markets. Your role is to make sure we have a consistent brand on the main assets, while leaving countries room for local adaptation.
  • You report directly to the Global Director of Brand.

 

Who you are as a Leader

  • First things first, you’re a nice person 🙂. Simple as that. You're able and willing to bring happiness to your team, our users and our customers. Happiness is the key enabler of our vision and success. 
  • Your ambition and positive attitude towards challenges is contagious and drives your team to give their best under all circumstances.
  • You embrace change within the company and spread that spirit in your team. “This is the way we’re used to doing things” is not your approach. You’re not afraid to take risks, and you’re able to learn from your mistakes.
  • You want to have an impact, shaping a brand that is known, used and loved by millions of people.
  • You’re a good communicant, able to pitch, convince and collaborate with high-level stakeholders.
  • You deeply care about your team. You are able to build a healthy and high-performing working environment where standards are high and people want to give their best. You understand that, as a leader, you must shine through your team and not above them.

 

What you bring to the table

  • +8 years of experience with a proven track record of shaping large-scale brands. 
  • You have a strong and meaningful experience in Design and Brand Experience. You know how to manage a fruitful relationship with the Creative agencies. 
  • You're a 200% digital native profile, and you’re not afraid to try new things when it comes to design.
  • Managing a creative team, both internally and agencies, is something you know, and you truly love!
  • Organizational skills and an operational mindset with the ability to juggle multiple projects simultaneously.
  • Experience in an agency is very appreciated.

Ps : Mastering the cookie recipe is also a significant plus. (That doesn't mean you have to bring it to the interview to bribe us. But still, it can be cool).

 

What we offer you 

🏠 A Permanent contract (that can be useful in life)

💸 Competitive fixed salary, bonus and equity (yes, equity!)

⚖️ Flexible working environment (2 days home office per week, offices in europe, Argentina, Australia)

🏥 Health insurance fully covered by the company

🏋️‍♀️ Lifestyle benefit program 

💚Complementary time off to spend with your loved ones in your most important moments in life*

🍕Lunch vouchers (because yes, we like to try our best restaurants)

😄 A happy team (not everybody like our jokes, but we try our best)

🏳️‍🌈 International and inclusive working environment 

🎓Continuous learning and development programs (with full access to LinkedIn Learning!)

🍴 Amazing offices with dining, coffee point on each floor, and leisure area

😌Free access to the Calm app

🎤 Team building events (we love karaoke. A lot. A lot.)

*Depending on country regulations

 

Other considerations for the role

  • Language: Being fluent in English is a must. French, Spanish and Italian are a plus.
  • IT: Expert level in Office/Google Workspace, and design  tools. Mastering notions is definitely a plus!
  • Possible locations: On earth, mainly. To be more precise, Paris, Barcelona, Milan or London.

 

#LI-MK1

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