TheFork, a TripAdvisor┬« Company is the leading online restaurants reservation platform in Europe, Australia and Latin America, present in 22+ countries around the globe. 

TheFork connects restaurants and diners.

Through TheFork (website and application), as well as through TripAdvisor, users can easily select a restaurant according to preference criteria (such as the localisation, type of cuisine, restaurant type and average price), consult user reviews, check real-time availability and instantly book online.From the restaurants side, TheFork provides them with a software solution, TheFork Manager, which enables restaurants to optimize reservations management, streamline operations and ultimately improve service and revenues. 

TheFork team aims to inspire and enable people to confidently discover, experience and share food. We operate under a shared set of values that define how we do business and how we interact with our colleagues, our partners, our customers and our food community. We strongly believe that building a diverse workforce of people from all walks of life helps us have a richer, more vibrant, more successful workplace.


What you will do:


Take our brand and communication strategies to a new level

  • Planning, coordination and execution of brand building projects
  • Plan and manage content for social media channels, blogs and press releases, and assess performance on a periodical basis
  • Identify and test new and relevant communication channels
  • Support with the organization of B2B & B2C events and trade fairs
  • Engage and recruit influencers to become our brand ambassadors
  • Build and maintain relationships with press & media representatives
  • Localize global campaigns to ensure market relevance


Be proactive to propose initiatives that increase the productivity and the performance of the team

  • Work with your manager to define clear and measurable objectives and build concrete action plans
  • Report relevant KPIs and uncover new insights
  • Understand and share market trends and conditions to actively pitch new ideas


Interact efficiently internally to support the team in their daily activity

  • Transparent and regular communication with your team members to provide a clear overview of your activities: risks, opportunities etc.
  • Regularly liaise with all the other departments to define activities and plans to improve communication and brand performance
  • Weekly touchpoint with B2B teams to have a clear understanding of their strategic and operational needs


Who you are:

Essential Requirements

  • Work location: Hamburg or Vienna office
  • 2+ years of experience working in communications, PR, Social Media, content creation and/or brand management
  • Fully computer literate - MS Office (medium level of Excel skills required);
  • Language: native German and fluent English
  • Superb communication (both written and verbal) and interpersonal skills
  • Autonomous and familiar to work with KPIs and targets
  • Analytical and creative mind, able to identify business needs and build action plans to address them
  • Proven ability to work in a fast-paced, high-performance environment with a hands-on approach and demonstrated ability to multi-task
  • Excellent organizational ability, with an ability to multitask, prioritize and meet tight deadlines
  • Excellent decision-making skills and to handle stressful situations calmly


Desirable Requirements

  • Interest in the gastronomy world
  • Contacts to relevant media & influencers in Germany and/or Austria
  • Experience with Media Monitoring tools such as Meltwater & CRM systems such as Adobe Campaign and Salesforce


What we offer:

  • Permanent contract
  • Competitive fixed and Variable salary
  • International working environment
  • Compensation for practicing sports in any gym in Hamburg
  • Well-being activities and benefits
  • 30 vacation days per calendar year

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