Who We Are
The Farmer’s Dog was created to radically improve the $90 billion global pet food industry — starting with a subscription service that sends freshly-made food directly to customers’ doors. Long term, our aim is to simplify every part of pet care, bettering the lives of the animals who make our lives better. We recently raised our Series C, bringing our total funding to over $100M. We're backed by the early investors of Warby Parker, Dollar Shave Club, Sweetgreen, and Glossier, and are aiming to build a company as healthy as the dogs we feed.
Join The Farmer’s Dog team as we continue to figure out ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.
Where You'll Come In
The Farmer’s Dog is looking for an Engineering Manager to join our growing, Customer Experience Engineering Team. The engineering team is building a subscription e-commerce platform from the ground up to support hundreds of thousands of orders being shipped out every single day. We’re looking for an Engineering Manager to partner with our Head of Engineering to provide development, coaching, and mentorship to our team; refine processes, and help with multi-functional management.
This hire will be supporting the Customer Experience (CX) Engineering "Pawd." This team is working to increase CX efficiencies and improve customer experience through CX. The CX team is responsible for the CX-facing side of the CRM, Kustomer integration and is also in charge of ensuring the best experience for CX workflows.
This Engineering Manager will need to own performance management and ensure successful team development. On a day-to-day basis, this person will partner closely with Product Managers and Engineers to craft the product and improve processes while removing roadblocks and uncertainty.
How You'll Make An Impact
- Support a team of 3+ engineers with a focus on mentorship, coaching and personal development
- Grow and manage a team of hardworking and motivated engineers with high expectations around individual ownership and impact
- Foster an inclusive, respectful, and dynamic team
- Develop a healthy and collaborative culture that is true to The Farmer’s Dog’s values
- Enable the team to deliver outstanding output
- Participate in system design and architecture conversations
- Represent the team in high-level, cross-disciplinary road-mapping discussions
- Advocate for the team and remove obstacles
We're Excited About You Because
- 5+ years of total software engineering experience
- 1+ years of recent, engineering management experience with a range of responsibilities from developing talent to growing your team into a robust, healthy development organization
- Experience efficiently delegating team responsibilities, conducting 1:1’s, and providing frequent, transparent, meaningful feedback
- Domain knowledge of Customer Experience
- Experience architecting for high-scalability and availability
A Few of Our Best Benefits
- Brand new dog-friendly office in Greenwich Village (upon a safe return-to-office!)
- Market-competitive compensation and equity packages
- Comprehensive Healthcare, Dental, and Vision
- 12 week paid parental leave
- Flexible PTO and (when in office) WFH policy
- Discounted fresh food for your pup
- Your pet interrupting video calls (and in person-meetings) is now a feature, not a bug