The Bloc is the most diversified, fully independent health creative agency in the world. We provide comprehensive cross-channel services for audiences across the health spectrum, and partner with clients who are doing some of the most meaningful and exciting work in health today. And as part of an international network of like-minded, independent agencies across the globe, our work continues to be globally recognized for creativity and innovation. Come build with us.
The Associate Director, Project Management will lead a team of project delivery team members across multiple client portfolios and new business initiatives. The AD will work closely with cross-functional team members to manage project management, including: resource management, workflow/process improvement, cost management, and quality/risk management. The AD will work closely with the other disciplines in delivering and exceeding our stakeholders’ expectations.
This role will contribute to a positive and collaborative working environment to build and enhance working relationships with clients, external partners, and within the company. He/she will support the effort to use techniques that deliver better results and enforcing compliance to the project management best practices.
Experience in leading teams within project management and Healthcare Advertising Agency is essential
Monitor, evaluate, and supervise the workload of his/her project delivery team members
Serve as first point of escalation for Senior PMs, direct reports, and department leads on projects within his/her vertical
Review full year and individual project SOWs (deliverables, assumptions, and estimates, addendums)
Demonstrate superior conflict resolution skills with a calm, measured approach that instills confidence across internal teams
Manage the project management methodology process, lead complex projects, and assist direct reports in leading projects to ensure complete, cost effective and timely implementation
Supporting and driving adherence to workflow management process improvements
Enforcing processes and protocols to maintain consistency and facilitate quality control (QA, proofreading, approvals)
Ensuring the efficient and appropriate use of resources within his/her vertical
Perform weekly timesheet management, financial reviews and reconciliations, and ensure compliance of the same practices for his/her team members
Participation and partnership with Account on monthly forecasting
Attract, develop, and retain a superior staff; Cross-train staff to ensure knowledge is spread across all team members
Manage and mentor the growth of direct reports
Ensure goals and metrics are outlined, and team members are properly supported in their role
Conduct interviews for PM candidates
Conduct 90 day and yearly reviews for direct reports