The Bloc is the most diversified, fully independent health creative agency in the world. We provide comprehensive cross-channel services for audiences across the health spectrum, and partner with clients who are doing some of the most meaningful and exciting work in health today. And as part of an international network of like-minded, independent agencies across the globe, our work continues to be globally recognized for creativity and innovation. Come build with us.
The Senior Account Manager is responsible for maintaining relationships between the client and the Agency for key accounts, on the assigned projects. The Senior Account Manager has frequent contact with the client and oversees internal team collaboration and workflow. Under the direction of their supervisor, drafts project briefs, executes projects and works with both client and Agency personnel to reach marketing objectives. The Senior Account Manager will join a team of highly creative, talented client service professionals.
Develop product knowledge base (includes understanding of product indications, clinical, market research, brand plans, competitive knowledge)
Ensure successful startup, conduct, and completion of all account projects (external and internal, as assigned)
Follow through on all slide decks (internally and with client)
Interact with all members of agency product team to ensure accurate information exchange and smooth and timely completion of projects
Daily tracking of all jobs to coordinate efficient flow of jobs throughout the agency
Open jobs and work with supervisor to complete creative work authorization forms (i.e., Project/Creative Brief, Job Initiation Form) with thorough information from the both agency and client
Participate in project-review meetings and evaluate deliverables prior to client submission
Prepare status reports and contact reports for internal and client distribution
Identify new tactical opportunities
Meet with outside vendors for idea generation
Support new business pitches
Ensure adherence to internal agency policies and procedures
Maintain day-to-day contact with core brand team members to ensure proper information flow from client to agency/agency to client
Develop relationship with key client departments beyond marketing team (i.e., regulatory, production, editorial)
Attend client meetings and client primary review/review committee meetings as needed. Take detailed notes, distribute to the team and ensure readiness to answer questions on client direction.
4+ years Advertising agency or related healthcare marketing experience
Previous experience with website launches, message platforms, campaign development, banner ads, convention work and optimization of assets
Strong oral and written communication skills
Proactive and successful client service track record
Ability to work within a team and find solutions to client challenges
Strong organizational skills and an ability to multi-task and attention to detail
Strong analytical and conceptual skills
The Bloc provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.