About the role
Working within the Workplace division, this role requires a results-focused individual with a can-do attitude; expected to engage with a range of internal and external stakeholders on a daily basis to help achieve the division’s strategic goals. Working as part of a small dedicated team, you will be tasked with arranging a minimum set number of appointments per week for our Business Development Managers. This position will require a strong focus on outreach, prospecting, and lead qualification. Working closely with our Sales Team, you will manage follow-up of quality sales leads and undertake productive engagement with prospective customers across multiple channels. The role would be well suited to an individual looking to develop a career in Sales.
Main Responsibilities
- Ensure the sales teams have quality appointments by making outbound calls to qualified leads
- Conduct/perform prospecting activities including making cold calls, sending emails, delivering on social strategies, etc.
- Manage all business-related activities at the forefront of the sales process on Marketing Qualified Leads (MQLs)
- Qualify, nurture, manage and convert MQLs to Sales Qualified Leads (SQLs) using a
- systematic process developed through collaboration with sales and marketing leaders
- Explain Texthelp products to prospects including inbound marketing leads and outbound prospecting leads
- Perform sales presentations over the phone, web and in-person as needed
- Produce creative strategies for targeting decision-makers at prospect accounts in order to book sales appointments and influence company revenue
- Make effective use of CRM to track, assign, and qualify leads
- Maintain pipeline of prospects via Outreach Sales Enablement platform and achieve agreed targets of booked meetings for acquisition team
- Research and build database of contacts
- Accurately update and maintain internal records and systems
- Ensure the start of the customer journey reflects our business in a positive light
- Generate reports as required to track business metrics
- Applicants must be willing and able to undertake occasional travel as required for the role
Essential Criteria
- 1+ year of relevant sales experience (e.g., cold calling, lead nurturing, lead qualification)
- Proven record of consistently meeting assigned target goals and delivering outstanding customer sales experience, particularly via remote channels
- IT skills with experience using Google Suite or Microsoft Office including Sheets or Excel
- Minimum of 2 years’ experience working with CRM systems, e.g. Sugar, Salesforce etc.
- Proven experience of leveraging social media platforms and an established network to build personal and company brand in a B2B environment e.g. LinkedIn, Twitter
- Strong presentation and interpersonal skills
- Good level of commercial acumen
Desirable Criteria
- Third Level Qualification
- Experience of operating in a SaaS business environment
- Understanding and aptitude for digital products and services
We want to ensure all candidates have every opportunity to shine. With this in mind, please let us know if you require any reasonable adjustments as part of the hiring process
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