Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

We are looking for a Senior Director of Customer Solutions Engineering - OEM Systems to lead a team of Senior Customer Solutions Architects and Engineers on a wide variety of customer engagements. In this role, you will work closely with customers, partners, and other Tenstorrent engineers to support applications and platforms that leverage Tenstorrent technology, that will be adopted across all industry segments. In addition, you will be the trusted advisor for the solutions architects on your team, developing their technical expertise to effectively work with OEMs/ODMs, CSPs, and Data Center personnel for the realization and deployment of Tenstorrent’s enterprise product portfolio.

This role is hybrid, based out of Toronto, Canada. 

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

 

Responsibilities:

  • Partner with our industry and account teams to develop a keen understanding of customer
    goals, strategies, and technical needs as well as help to define and deliver high-value
    solutions meeting these needs.
  • Document what you know and teach others. This can vary from building targeted samples,
    to writing whitepapers, blogs, and wiki articles, to simply working through hard problems
    with a customer on a whiteboard.
  • Recruit, train, and retain top talent from within Tenstorrent and across the industry to build
    a world-class team of experts.
  • Be an industry leader with a vision on integrating Tenstorrent technology into AI, HPC, and
    enterprise systems and networking architectures, for advanced applications both in the
    datacenter and at the edge.
  • Leverage your team across the entire product development lifecycle on compute modules,
    baseboards, thermal-mechanical and industrial design elements for our ML/AI servers and
    data center clusters.

 

Experience & Qualifications:

  • BS/MS in Engineering, Mathematics, Physics, Computer Science or equivalent experience.
  • 12+ overall years of work-related experience in compute-intensive development programs
    with knowledge of CPU/GPU functionality.
  • 5+ years of management and leadership experience.
  • Experience in HPC/AI system design and development, and preferably experience working
    with OEMs/ODMs and Data Center end users.
  • Experience with electrical, mechanical, and software engineering, having worked on product
    development programs that deliver complex computing and networking solutions for the
    HPC/AI market
  • Strong written and oral communication skills with the ability to effectively collaborate with
    management and engineering.
  • Experience supporting customers/partners in technical engagements and managing teams
    to deliver technical solutions that meet customer’s needs.
  • Strong time-management and organization skills for coordinating multiple initiatives,
    priorities and implementations of new technology and products into very complex projects.

 

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

Due to U.S. Export Control laws and regulations, Tenstorrent is required to ensure compliance with licensing regulations when transferring technology to nationals of certain countries that have been licensing conditions set  by the U.S. government.

Our engineering positions and certain engineering support positions require access to information, systems, or technologies that are subject to U.S. Export Control laws and regulations, please note that citizenship/permanent residency, asylee and refugee information and/or documentation will be required and considered as Tenstorrent moves through the employment process.

If a U.S. export license is required, employment will not begin until a license with acceptable conditions is granted by the U.S. government.  If a U.S. export license with acceptable conditions is not granted by the U.S. government, then the offer of employment will be rescinded.

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