About the Company:
Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services.

Headquartered in Shenzhen, we have offices around the world, including in Amsterdam, London, Berlin, Los Angeles, Palo Alto, Seattle, New York, Tokyo, Singapore, Bangkok, and Seoul. We have been recognized by Forbes as one of the World’s Best Employers (2021), a Top 100 Digital Company (2019) and one of the World’s Most Innovative Companies (2018). Tencent is committed to recruiting, mentoring, and developing a diverse workforce that is broadly representative of the communities it serves.

Position Overview:
Tencent Cloud America is rapidly expanding the business and is looking for a talented Technical Sales Manager, with extensive solutions and architecture design capability on public cloud.

This Technical Sales Manager role will work close to the sales team to provide full lifecycle support for our customers and partners, including but not limited to: understanding the customers’ business use cases, presenting Tencent Cloud solutions, elaborating the customers’ technical requirements, developing the technical design and architecture, leading the customer POC, guiding the implementation in customers real environment, managing sales pipeline, manage consumption forecast, etc.

This role would need to closely engage with the customers, from first line engineers to possibly the C-level technical and/or business leaders on customer side. He/she would be very comfortable to communicate with all different functions/levels’ stakeholders, internally or externally, under different culture-based companies, and possibly different time zones.

Responsibilities: 

  • Fully support the sales and account teams, provide an industry-leading pre-sales and technical consulting services to the customers, to reach a high customer’s satisfaction and win the customers.
  • Lead the architecture design based on the customer’s technical requirements.
  • Lead the technical discussions with customer and the customer POC (proof-of-concept) completely.
  • Guide the customer project implementation in their real environments.
  • Address customer related issues, sales conflicts and pricing issues in a timely manner.
  • Deliver customer presentations, attend sales meetings, and partner conferences.
  • Manage own sales pipeline, forecast monthly sales and proactively identify new business opportunities.
  • Work independently or with partners to develop sales proposals, quotations, and pricing.

Requirements:

  • Bachelor’s degree or equivalent (in engineering related major).
  • 5+ years of experience in Cloud Business, in Solutions Architect, Sales Manager or similar roles.
  • Bilingual in Portuguese and English.
  • Understanding and experience in most of the common Cloud services, e.g. Compute, Storage, Network (esp. CDN), Database/Big Data, Container/K8S, Security, etc.
  • Knowledge of the most popular PaaS/SaaS solutions in the Cloud ecosystems
  • Certifications in the major cloud providers: Tencent Cloud, AWS, Azure, GCP, AliCloud, Oracle, etc.
  • Outstanding presentation and communication skills. Experience in presenting product portfolio and service offerings to customers and partners.
  • Strong interpersonal and communication skills: must be comfortable and able to communicate effectively and tactfully different levels of stakeholders from internal teams and customers, and get things done by collaborative efforts.
  • Self-motivated and Self-driven with sense of ownership and urgency.

 

 

Diversity, Equity & Inclusion at Tencent:
Diversity, equity and inclusion are important, interdependent components of our workplace. As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals. 

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