Overview:
This role will work closely with the HR Programs Lead (L&D) to design, create, implement and evaluate learning and development related initiatives for the Americas Region and support learning & development projects at global level. 

Responsibilities:

  • Conduct discovery sessions with business partners and leaders to define learning needs, objectives and learning curriculum for all levels of employees and leaders
  • Research, design and create learning content related to general competencies and leadership, by applying best practices in adult learning theory and instructional design
  • Create immersive, engaging, and effective blended learning experiences over a variety of formats including graphics, audio, and video
  • Host and facilitate instructor-led sessions, cohorts or guided discussions to enhance learning experience and retention
  • Analyze learning data and evaluate training programs to continuously enhance learning retention and efficiency based on participant feedback and latest trends in learning and development.
  • Create visuals, communication materials, newsletter content and other promotional materials to create excitement and enhance visibility of L&D presence
  • Manage Learning Management System (LMS). This includes maintaining learning data, creating learning records & surveys, troubleshooting system access and functionality issues, and regular data reporting

Qualifications:

  • Bachelor’s degree in Education, Business, Organizational Development, Psychology, or related area or equivalent experience
  • At least 5 years of training experience including instructional design and facilitation with 2+ years of experience developing learning programs in tech or gaming industry
  • Strong instructional design skills with proven experience in designing and implementing learning programs for all levels of employees and leaders
  • Experience with applying adult learning theory and industry leading training practices, and program management
  • Strong data mindset and be able to find optimization opportunities through data
  • Strong interpersonal skills, able to work collaboratively with a variety of people and levels
  • Excellent and effective verbal and written communication skills
  • Outstanding organizational skills, with the ability to juggle many different tasks and maintain training schedules, while working within tight deadlines
  • Familiarity with traditional and modern training methods, experience with e-learning publishing tools
  • Detail minded with "can-do" attitude
  • Bilingual in Mandarin preferred but not required 

About Tencent
Founded in November, 1998, Tencent is a leading provider of Internet value added services in China. Since its establishment, Tencent has maintained steady growth under its user-oriented operating strategies. On June 16, 2004, Tencent Holdings Limited (SEHK 700) went public on the main board of the Hong Kong Stock Exchange. Tencent is focused on bringing high-quality and engaging internet services and entertainment to its users. In China, Tencent is the largest publisher of online games and we work together with world-renown developers such as Activision, Epic Games, Halfbrick Studios, King, and Riot Games.

About Tencent America
Tencent America is the US branch of Tencent, a leading provider of Internet services in China. Among the key areas are investments, gaming, artificial intelligence, cloud services, entertainment, and internet services. Some of our partner companies and brands are WeChat, QQ, Tencent Cloud, Activision, Epic Games, Halfbrick Studios, King, and Riot Games. Our US headquarters is in Palo Alto and we have other offices in New York, Los Angeles and Seattle. Our growth strategy is focused on attracting the best people and creating an amazing work atmosphere that balances the energy of a start-up with the resources of a global innovation leader. As a Chinese company which is pursuing new markets and growing rapidly in the US, we maintain an entrepreneurial spirit and open mindset. If you are eager to do groundbreaking work in a friendly, cross-cultural environment, we can provide unparalleled stability, resources, access to more than a billion users, and an international perspective. If you, like us, are ambitious and self-driven, we invite you to explore Tencent America. Come join us and explore the power of human connection!

 

 

Diversity, Equity & Inclusion at Tencent:
Diversity, equity and inclusion are important, interdependent components of our workplace. As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals. 

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