About Tencent
Tencent is an Internet-based platform company founded in Shenzhen, China, in 1998. We use technology to enrich the lives of Internet users and assist the digital upgrade of enterprises. Our mission is "Value for Users, Tech for Good". We embrace a culture of teamwork & creativity and are driven by our values - Integrity, Proactivity, Collaboration and Creativity.

We are rapidly expanding our international operations and are looking for top talent to propel us forward. Combining the results-oriented nature of a startup with the resources of a profitable and leading Internet company, Tencent offers a unique opportunity for aspiring individuals to thrive.


About Tencent Games
Tencent Games was launched in 2003 and is now the largest gaming company in the world, achieving game related revenues of $33 billion in 2021. As a leading global organization for game development, publishing and operations, we are dedicated to providing high-quality interactive entertainment experiences to players and currently offer more than 140 games including PUBG MOBILE, Call of Duty Mobile, Honor of Kings and League of Legends to hundreds of millions of players across more than 200 countries and regions. Tencent Games offers talented individuals the opportunity to help shape and build something unique within the gaming industry as a whole.

About The Role
The Community Manager of LATAM, will be part of a local team based in Mexico. You will be one of the community voices of one of the most successful mobile games ever produced. Acting as a bridge between the LATAM community and the developers, you will represent the game team to the community including designing and implementing community programs, providing game updates, reporting on community trends, and troubleshooting issues.


Responsibilities

  • According to different stages of the game, able to plan and follow up the output of game content, including tutorials, talents cooperation, worldview content, etc.
  • Plan and implement community events on various social media platforms with the goal of user preferences and community popularity.
  • Release daily content on social media, quickly produce materials and interact with players based on trending topics and users' responses.
  • Working with multiple internal stakeholders including player insights, marketing, operations, and community leads from other territory clusters to devise and deliver community-centric programs.
  • Create player-facing resources and content such as guides, videos, and FAQs to help enhance and deepen the player experience.
  • Teasing upcoming releases for features and programs.
  • Participating in the scheduling and creation of online and offline events.
  • You will need to maintain a consistent and positive presence in discussion forums in order to understand the state of the community and what they need.


Essential Skills & Experience

  • More than 5 years of relevant working experience in the mobile game industry. Content platform operation experience such as Instagram, YouTube, TikTok, and Facebook is preferred.
  • Have excellent creativity and understanding of LATAM mainstream social media.
  • Able to coordinate local teams to produce creative content based on local insights.
  • Instant video and graphic creation abilities are preferred.
  • Understands users. Excellent in cross-communication, English can be used as a working language.
  • Excellent self-motivation and responsible for work. Have keen insight and fast-learning ability.



Benefits

  • A diverse &inclusive work environment where you can connect with colleagues around the world.
  • A safe and supportive organizational climate to continue to grow and hone your craft.

 

 

Diversity, Equity & Inclusion at Tencent:
Diversity, equity and inclusion are important, interdependent components of our workplace. As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals. 

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