Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are looking for a Vice President of Strategic Alliances to join our rapidly growing Pharma team. This role would focus on establishing and growing revenue streams from our pharma partners within the region.

Responsibilities

  • Effectively establish and manage relationships at assigned Life Science accounts to ensure customer satisfaction and ability for continued growth of Tempus business at the account
  • Oversee and “own” the success of all Tempus projects/programs for assigned Life Science clients
  • Have regular in-person engagement with all clients and key stakeholders at the account
  • Gain a deep understanding of the key stakeholders, decision-making process, influence networks and “politics” of the account
  • Align with delivery and others internally at Tempus to drive flawless execution of contracts
  • Identify opportunities for upselling and new opportunity selling and effectively partner with Sales to drive new contracts
  • Partner with Business Development account leads to align on overall account strategy
  • Become an expert and leverage deep industry knowledge of RWD and Sequencing services
  • Support account management and governance activities required to align account KPI’s and success plans

 

The successful candidate for this role will be:

  • Customer focused: You’ll have the opportunity to influence and partner with our most important clientele and bring value to the work they are trying to accomplish
  • Action-oriented and organized: Proactive mindset that bridges ideas to implementable solutions, and can help move both internal and external stakeholders to quickly solve problems
  • Results-focused: Have deep relationships with pharmaceutical stakeholders and have shown a proven ability to navigate multi-faceted customer organizations with repeated success
  • A leader: Can set an agenda that is aggressive, but realizable, and wins followers with a positive and energetic approach to work and life.  Gets energy from solving difficult problems
  • Clear communicator: Shows exceptional project management, articulation of issues and an ability to navigate Tempus stakeholders across teams to solve problems

Key Qualifications 

  • Minimum 7+ years in client service/customer success/ alliance management serving Life Sciences sector (Pharma / Biotech)
  • Preferably 5+ years working with companies who serviced Life Sciences companies on the R&D side and/or real-world data
  • Track record of upselling and growing accounts
  • Strong knowledge of pharmaceutical clients and their business/needs 

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