About Telnyx
Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.
We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.
Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.
We’re seeking a self-sufficient, resourceful professional with deep technical expertise in data center infrastructure and a knack for solving problems on-site, often with limited support. This role requires frequent national and international travel, so the ideal candidate will be adaptable, resilient, and capable of independent work in dynamic environments.
Key Responsibilities:
- Technical Infrastructure Management
- Mastery in rack, stack, power, and cabling across various environments.
- Expert-level Layer 1 networking skills, with comprehensive knowledge of physical connectivity fundamentals.
- Cross-connect deployment and management experience, particularly in carrier hotels and secure data centers.
- Experience with DMDW/CWDM connectivity and the ability to troubleshoot complex physical network issues on-site.
- Networking and Server Systems
- Proven hands-on experience with networking and server equipment.
- Proficiency in Linux, Networking OSes, CLI systems, and remote configuration.
- Basic knowledge of network and server operating systems, enabling quick setup and diagnostics.
- Project and Self-Management
- Ability to independently manage projects across multiple sites, tracking work accurately and reporting progress.
- Strong documentation skills to ensure clear, precise records of work completed across locations.
- Self-directed with excellent time management skills to meet deadlines while traveling between facilities.
- Adaptability and Problem-Solving
- Exceptional troubleshooting skills, with a talent for critical thinking under pressure.
- Strong resourcefulness to adapt to varying site conditions, including limited equipment or support.
- Ready to work in cold, confined spaces and other challenging environments typical of data center infrastructure.
- Bonus Skills:
- Understanding of network Layers 2-4 and hands-on experience with Cisco, Juniper, and Arista hardware.
- Knowledge of Cloud Networking and familiarity with full-stack computing principles.
- Basic automation skills and an understanding of common scripting methods (e.g., Python, Bash) for repetitive tasks and deployment management.
- Travel Flexibility: This role requires substantial national and international travel, often on short notice.
- Strong Communication and Interpersonal Skills: Ability to communicate effectively with remote teams, facility staff, and vendors to ensure successful deployment and troubleshooting.
- Security and Compliance Knowledge: Familiarity with data center security protocols and compliance standards (e.g., SOC2, HIPAA, GDPR).
- Logistics Savvy: Prepared for frequent travel and irregular hours, with readiness for evenings, weekends, and complex logistics as needed.
Bring Your Authentic Self to Telnyx
Telnyx is committed to building a team full of diverse perspectives, various backgrounds and different minds. We believe diversity drives innovation. We are committed to building a culture where difference is valued and creating avenues of equity for underserved groups. While we are still a work in progress, we are actively seeking folks who are passionate about building a place of belonging for everyone.
We're looking for people with passion, grit, and integrity. We believe in transparency, proactivity, and mutual respect. We provide the high-grade tools that help you do your best work, and keep up the collaborative habits that help everyone stay in the loop. No matter where you're based or which team you’re on, you’re plugged in, supported, and helping to shape the future of communications.
You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Telnyx, we welcome diverse perspectives, rigorous thinkers and assumption challengers. Are you ready to join us?