Key responsibilities  

 

  • Production Support Role with 24 x 7 responsibilities, work with Global Operations team to deliver 99.99% uptime. Coordinate and collaborate with DBA team members on priorities and support items requiring research.
  • Provide database administration for Linux based database engines, TeleSign’s production Microsoft SQL, PostgreSQL DBs, Cassandra or MySQL.  
  • Support activities include DB installation, deployment, maintenance, performance tuning and optimization (SQL query, stored procedures & DB engine), troubleshooting/resolving DB problems, DB backups/restores, and insuring DB monitoring is in place to proactively alert Technology Operations to issues. 
  • Support Developers with database queries patterns, table design, and performance recommendations. Key development units include high transaction volume OLTP/API products, Business Intelligence and Data Warehousing, Data Science and Knowledge Engineering.
  • Work closely with key staff to design/build a data warehouse from existing data sources.  The data warehouse will support effective business operations through decision support, trending and reporting on key corporate performance indicators. 
  • In conjunction with other senior technical staff, act as DB expert to deliver highly available, reliable DB platforms to support the business. 
  • Provide consultative support for those less knowledgeable of DBs and their capabilities.  

 

Essential Requirements  

  • University Degree in applied sciences or equivalent work experience.
  • 4+ years’ database experience on Linux based systems, with Postgres, MySQL, or Cassandra preferred equivalent experience with Oracle may a substitute for these platforms with MSSQL nice to have.
  • Experience in resolving DB problems, including working with DB providers, DB performance issues, use of native monitoring tools. 
  • MCITP is a plus but not required. 
  • Performance Tuning
  • Experience in Disaster Recovery, High Availability, backup/recovery, replication. 
  • Understanding of indexes, index management and statistics. 

Preferred Qualifications 

  • Experience in setting up DB replication. 
  • Experience in being “go to” DB resource. 
  • Experience in a fast moving, agile development-based environment, preferably SaaS or cloud delivering based product offerings. 
  • Experience in SSRS and/or OLAP cubes. 
  • Some experience in scripting to support operations automation for DB related activities. 
  • Understanding of Internet security concepts. 
  • Familiarity with voice telecom and SMS messaging terminology. 
  • Ability to help other learn more about DBs and their effective use. 
  • Basic knowledge of BI concepts (cubes, ETL) and MS BI tools. 

We are offering 

  • Good compensation - Competitive € salary plus benefits package. 
  • Development opportunities. 
  • Challenging but also a friendly working environment. 

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