The Opportunity

If you are ready to revolutionize one of the most critical part of healthcare and deliver better mental health to individuals via technology, this is the right role for you. With a global pandemic and its aftermath, mental health has become more critical than ever before. Our Mental Health team at Teladoc is in the forefront of delivering clinically validated solutions and care to people with different types of mental health needs.

We’re looking for an execution-focused and analytical product manager with background in healthcare and/or mental health. In this role, you will drive key mental health initiatives from ideation to launch and will be accountable for the product. This is a high visibility role within a fast-growing team.

At Teladoc Health you will enjoy the diversity of experience and amazing talent of our team, working with colleagues from places such as Google, Evernote and Amazon on the consumer side, and GE, Cigna and Allscripts on the healthcare side. This is a highly-collaborative, extremely fast-paced, innovative environment where you’ll find your excitement building as you’re both challenged and gratified by progress, every day.

 


Responsibilities

  • Lead product initiatives end-to-end; drive product opportunities from ideation to adoption to deliver  value to our clients and members
  • Craft and track KPIs; focus on results and impact on KPIs; validate ideas in a fast and iterative methods
  • Lay out product requirements and work closely with Engineering, Design, Commercial, and Clinical Teams to deliver successful product launches
  • Use customer feedbacks, market trends, business initiatives, and data analysis to define the roadmap priorities that lead to commercial and clinical outcomes
  • Conduct hands-on troubleshooting and ensure timely resolution of issues for our customers
  • Solicit ideas and feedback, gather requirements, write product specs and workflows, and coordinate
    cross-functionally

Candidate Profile

  • 5+ years of experience in product management
  • Have successfully delivered products in healthcare
  • Experience working in mental health, telehealth, digital health, or healthcare
  • Highly analytical and business-minded who could apply data to understand user and business needs
  • Has extensive experience conducting and using market research, competitive analysis, data, customer voice, and commercial inputs to drive product requirements, prioritization and roadmap 
  • Deliver crisp product requirements and documents that are easily understood by technical and nontechnical team-members
  • Strong execution capability in a complex environment with various stakeholders
  • Team player who can drive towards win-win situations and effectively collaborate with Engineers, Designers, and other cross-functional teams
  • Strong documentation, presentation, and communication skills
  • BA or BS required, MBA, Master of Public Health or equivalent professional experience preferred
  • Have experience working in high growth and fast paced environments
  • An understanding of how to develop and launch products in higher-risk, regulated environments

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.   

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.   

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.   

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.  

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.   

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy (including breastfeeding – we have a mother’s room in both our offices). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

 

 

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