The Opportunity

The Sr Director, Salesforce Business Architect plays a key role in designing and implementing strategies to improve efficiency. This person will manage a team to support align technical solutions with business needs and create a bridge between the strategic plan and the actually day-to-day function of the business. This role will become a catalyst for transformation and requires a motivated individual with a strong understanding of business needs and the Salesforce salescloud platform and Salesforce CPQ (Configure Price Quote).

As the Sr Director, Business Architect, you will design and maintain platform architecture in support of business strategy. You will focus on ensuring all viable options are objectively considered and balance business goals with technical architecture and project constraints to meet requirements.


Responsibilities

  • Create business models, roadmaps, and assess capability and process gaps between current and future states. Acts as liaison between business and technical experts when designing solutions through our sales/service platform and ensure they are working consistently to support the organization's vision and strategy.
  • Oversee business requirements and functional designs
  • Partner with the Senior Managing Director, Technology Services on planning design and development sprints including estimating capacity and level of effort
  • Track, mitigate, escalate and remediate issues that arise through the Software Development Lifecycle
  • Maintain knowledge on business and technology and platform trends that impact the business environment. Identify new projects or opportunities to help grow business
  • Work across business and technical teams to ensure technology investment decisions enhance business capabilities and deliver on business needs
  • Extensive experience with entire Lead to Cash business processes integrating Sales operations into Finance, Accounting and backend operational systems.
  • Ensure compliance with all regulations, policies, and procedures in a Healthcare environment (HIPAA, FDA, etc…)

Candidate Profile

  • 7-10 years in business architecture or business process design role
  • 7 – 10 years experience in implementing and using Salesforce Sales Cloud
  • 7- 10 years in Salesforce Development / Architecture
  • 7- 10 years experience supporting Sales, Finance and Accounting
  • 7-10 years modeling business processes using a variety of tools and techniques such as Lucid Chart, Vizio and Powerpoint.
  • Experience overseeing and/or participating in large, complex transformation projects
  • Previous experience with Fortune 500 companies or Large System Integrators
  • Experience working on agile teams, SCRUM teams and SDLC (Software Development Lifecycle)
  • Excellent analytical and problem solving skills
  • Strong presentation skills ability to communicate and influence effectively through verbal, written and visual communication
  • Experience presenting and communicating to Executive / C-Level
  • Ability to manage priorities in a diplomatic manner dealing with many large and demanding stakeholders
  • Ability to apply CRM architectural principles to business solutions
  • Candidates must have Associates, Bachelor's, and/or Master's degree.

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.   

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.   

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.   

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.  

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.   

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy (including breastfeeding – we have a mother’s room in both our offices). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

 

 

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