At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!

Experience

  • Automotive Dealership operations & automotive background (required and must have)

  • Product Management / SaaS (Ideal)

  • Automotive OEM background (nice)

Problem Statement

  • OEM’s want to improve experience for customers and make it more seamless.

  • Make it seamless from the OEM Website from Tier 1 into Dealer Website Tier 3

  • Understand the challenges OEMs will face working with Dealers and how to provide superior program outcomes and customer sat

  • They have difficulties with understanding dealer business, and need consultation on how to solve these problems.

Opportunity

  • Provide consulting services regarding problems based on understanding problem OEM problem between OEM and Dealer

  • Provide design meeting OEM needs from Tier 1 to Tier 3 experience

  • Data services for OEMs to connect OEM and Dealer data

  • Analytics and Insights for OEMs that solve business needs and use cases.

  • Solutions Architecture across Data and Platform and Integrations with OEM platforms

Role

  • Ability to present ARC as a solution, especially with Dealer Systems, understands dealership operations and business challenges

  • Great listening skills with a curious mind; soft skills with OEMs; ability to work with difficult people who do not share vision with Tekion or broader automotive market (e.g. old school thinking)

  • Capability to work with OEMs; ability to ask specific questions to better understand their business

  • Understands automotive industry, and specifically excellent understanding of Dealer Retail business from a Software perspective (Digital Retail, Online Chat, Negotiations, F&I, Desking, CRM,

  • Brainstorm and collaborate solutions with OEMs and bring OEM teams together to agree upon a mutually beneficial solution

  • Document solutions via Confluence, Workflows, Diagrams connecting services

  • Research tools with Dealers and Online to understand potentially how things can work together

  • Understands data or can learn about data feeds with 3rd Parties like HomeNet, vAuto, STAR data standards between DMS and OEMs, third party data providers.

  • Good problem solving skills; able to listen to OEM problem statement, and leverage knowledge of dealer business to provide solution

  • Stay up-to-date with Product Area

  • Ability to do product research / competitive analysis, provide feedback back to Product.

  • Work on creating prototypes with design team to bring vision to life

  • Can talk about APIs and Data

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

For California residents you can review Tekion's California Privacy Policy here.

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