Position Description:

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for talented Part-Time and Full-Time Assistant Store Managers that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. They will support product flow and apply merchant and customer service skills to curate a compelling in-store experience.

Responsibilities will include:

LEADERSHIP & TEAM MANAGEMENT

  • Supports the Store Manager in recruiting, hiring, and retaining top talent 
  • Supports the Store Manager in creating and maintaining a succession strategy
  • Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities.
  • Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports.

CUSTOMER EXPERIENCE

  • Cultivates an environment of genuine customer connection
  • Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
  • Facilitates an energized pace, positive service environment and team development
  • Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer

VISUAL AND BUSINESS OPERATIONS

  • Facilitates the sharing of product knowledge
  • Upholds stock-to-sales processes, presentation standards, and manages product placement
  • Maintains an effective store structure, floor plan, and appropriate fixture usage
  • Upholds and ensures compliance with shipments, transfers and restock standards
  • Adheres to and develops awareness around internal and external Loss Prevention procedures

COMMUNICATION AND RELATIONSHIPS

  • Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
  • Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision

Qualifications:

  • Full-Time Assistant Store Managers: 3+ years Retail Management experience (Store Manager experience preferred)
  • Part-Time Assistant Store Managers: 2+ years Retail Management experience
  • Exceptional leadership, selling, and customer service skills
  • Strong merchant skills and a history of delivering financial results
  • Proven record of hiring and developing great talent
  • Experienced in coaching, counseling & conflict resolution
  • Independent, proactive, results-driven work ethic
  • Utmost character, honesty, and transparency

Requirements:

  • High School Diploma required (College Degree preferred)
  • Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. 
  • Ability to deliver excellent customer service while implementing loss prevention practices
  • Able to lift up to 30lbs regularly and perform store maintenance tasks
  • Must have reliable transportation
  • Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed

Full-Time Benefits:

  • Competitive salary
  • 99% health and 100% dental & vision insurance premium coverage for employee and dependents
  • Free Boots!

Part-Time Benefits:

  • Competitive hourly compensation + incentives
  • Free boots and generous employee discount

 

About Us:

Tecovas is the first direct-to-consumer western brand and was founded with the simple goal of making the world’s best western boots, apparel, and leather goods - and selling them at a fair price. Our passion for offering incredible customer experiences runs through the culture of our team - and we’re committed to making Tecovas an incredible place to work!

We’re growing - and hiring passionate, humble, positive, and talented people determined to help us to continue to grow. If you’re looking to be part of a brand revolutionizing a category and welcoming first-time boot buyers and western enthusiasts alike, look no further.

Important note: We take hiring very seriously. Interviewing at Tecovas may include phone calls, on-site interviews, and on-the-job mock cases. We are unable to follow-up with each and every applicant, but we do our best to run a thorough process for candidates with whom we identify a potential fit. We will contact you if that is the case!

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