An engaging, empathetic communication style based on natural warmth and enthusiasm is the key to achieving the goals of this job. Knowledge and skill in how to successfully influence and persuade others by understanding how their individual needs and motivations link to goals is essential. This role requires a high degree of “selling” ideas, policies, and products or services.
Community Relations Director Job Profile
Giving a positive and informative first impression to all prospective residents and their families
Building and maintaining relationships with local businesses and networking organizations
Organizing and facilitating all move-in activities while working collaboratively with the Wellness Director to coordinate smooth and timely resident move-ins
Conducting out-of-community resident assessments as needed
Meeting with the Executive Director regularly to discuss census, marketing strategies, and follow-up with referral sources.
Utilizing a computer software system to track and maintain a waitlist and future-interest list as well as track and organize vacancies, ensuring a quick and efficient move in process
Community Relations Director Job Requirements
Proven success meeting or exceeding sales and occupancy goals in a senior living environment – preferably in an assisted living, nursing home, or memory care environment.
Proven background in senior living inside sales management or in an industry with a similar sales cycle.
Ideally, this candidate would possess a bachelor’s degree in Business/Communications or related field.
The health and wellness of our residents and employees is a top priority for us. A COVID-19 vaccination is required for this position, in accordance with applicable state and federal guidelines.
Benefits of working at a Civitas Senior Living community:
Full Health, Dental, Vision, Life, AD&D, Retirement Plan, Paid Time Off, & More!
Career Advancement & Development Opportunities
Employee Referral Incentives
Consistent Schedules with Flexible Time-Off Options
Did you know?
Civitas Senior Living is a Certified™ Great Place to Work! 90% of our employees say that their work has special meaning and that it is not “just a job”.
*As a condition of employment at a Civitas Senior Living community, all new hires will be asked to complete a screening process as required by state regulations. All offers of employment are contingent upon the successful completion of this process. Full job description is available upon request.