TDC

Major League Baseball is changing the landscape of the live sports and entertainment industry. Tickets.com delivers innovative, cutting-edge technologies to enable safe, unforgettable fan experiences in venues across the globe. We are assembling a world-class technology team to build platforms and products that anticipate emerging opportunities, including dynamic pricing and offers and digital, contactless ticketing. The Tickets.com mission is to provide premium, innovative live experiences for our clients and their patrons.

We are looking for a motivated and experienced technical project manager, scrum master to plan and manage multiple complex technical projects to launch our next generation ticketing platform and applications. You will be responsible to define and codify an agile development process and manage sprints from planning, execution, and review.  The role requires running daily scrums, managing the product backlog, collaborating on requirement documentation, and working with cross-functional teams:

  • Facilitates daily stand-up, iteration planning, sprint review, and iteration retrospective
  • Manage the engineering development projects and facilitate sprint releases
  • Analyze product requirements documents and create project timelines
  • Guides team iteration execution, communicates with management and stakeholders, protects the team from uncontrolled injection of work as changes are evaluated and intentional
  • Manage project conflicts, challenges, and dynamic product requirements to keep overall operations running at high performance
  • Work with the team leads to resolve people problems and project roadblocks
  • Able to do post-mortem and perform root cause analysis to help teams continuously improve their practice to ensure maximum productivity
  • Lead team effort in relentless improvement, define and implement improvement stories to increase the velocity and quality of the program
  • Implement and support agile principles, rule, and processes
  • Proactively identify and eliminate impediments and facilitate flow
  • A strong technical background and awareness of related software development trends
  • Maintain related team data in project management software (i.e. JIRA) to support estimates and execution
  • Comfortable presenting high-level project readouts for senior management
  • Supports product owners(s) with intra-team dynamics with respect to priorities and scope

 

Technologies and Experience:

  • Bachelor of Science in Engineering or Computer Science (or equivalent) is required
  • At least five (5) years of project management experience and leading sprints
  • Expert coach on implementation of Agile Scrum with deep knowledge of Agile methodology and frameworks like Scrum, Kanban, etc
  • Deep understanding of the fundamentals of iterative and incremental development, that translates to delivering enterprise applications and features
  • Strong knowledge of SDLC and Agile procedures to predict development team’s needs
  • Solid experience working with architecture teams to assess and size story/epics
  • Thorough knowledge of agile metrics (tasks, backlog tracking, burndown metrics, velocity, user stories, etc) to analyze and improve sprint planning

 

Key Traits:

  • Experience establishing Agile Development Methodology in a non-Agile environment
  • Exceptional process and analytical capabilities
  • Customer focused, aware of the importance of end-user satisfaction

Apply for this Job

* Required
  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Tickets.com are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.