Compliance & Risk Specialist

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

• Taskrabbit is a remote-first company with employees distributed across the US and EU
• 5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
• DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
• DataBird journal’s “Best Places” Best Companies for Women, #4 2019 and #1 2020

Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!.

About the Role

This role is based in London and candidates must be able to work in our amazing new EU headquarters in Central London (soho area) multiple days per week. 

Join our team as a Compliance & Risk Specialist and play a key role in protecting the Taskrabbit community. This dynamic position requires you to write and operationalize policies, conduct risk assessments, and adapt to evolving challenges. You'll work closely with stakeholders to enhance our policies and ensure a safe and efficient marketplace. 

Our ideal candidate is passionate about Taskrabbit, marketplaces, and the sharing economy. The ideal candidate relies on data-driven insights to help them make informed decisions that improve and optimize our programs, policies and procedures for accuracy and efficiency. The candidate must also be personable, collaborative, and flexible, with the drive to support complex projects across multiple stakeholder groups. 

You will report into the Manager, Compliance & Risk, on our Compliance and Risk team within our Legal, Compliance & Risk organization.

What You'll Work On:

• As part of a global team, research and draft data-driven policies, with a focus on compliance and risk.
• Understand the platform users perspectives to enhance the overall TaskRabbit experience. 
• Identify factors that increase trust at key points in the user experience and update/draft policy as needed. 
• Write internal and external policies for platform users and corporate compliance. 
• Develop, organize, and maintain a searchable repository of all policies. 
• Guide policy operationalization efforts and collaborate with cross-functional stakeholders across departments. 
• Assist with building out and supporting frameworks for managing internal company audits.
• Assist with identifying compliance standards and design improvements for internal control structures. 
• Support the Compliance roadmap, including current focus areas and future plans.
• Be the team SME for the company’s GRC platform, ensuring policies are reviewed on a regular and recurring frequency.

Your Areas of Expertise:

• Minimum 2+ experience in Compliance, Risk Operations, or Trust and Safety.
• Ability to work closely with global, cross-functional teams and enjoys collaborating with a tight-knit team.
• Exceptional writing and editing skills.
• Capacity for critical thinking, research, and analysis.
• Proactive, clear, and concise communication style.
• Adapts well to fast-paced environments; strong attention to detail.
• Effective time management and prioritization skills.
• Familiarity with tools like Confluence, G-Suite and GRC Platforms like Drata.
• Passion for building trust and delivering exceptional customer experiences.
• Ability to work in an hybrid model. 

Compensation & Benefits:

At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay range for this position is £43,000 - £50,000. This is the base pay range only, and does not include any other total cash compensation amounts, such as company bonus or benefits.

You’ll love working here because:

• Taskrabbit is a Remote-First Company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
• The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. 

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform.

We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. 

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. 

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.