takealot.com, a leading South African online retailer, is looking for a highly talented People Practitioner (Supply Chain & Logistics) to join our team in KwaZulu-Natal.
We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the People Business Partner
Your responsibilities will include:
- Proactively advise, coach and support line managers on the full range of HR functions and services – including employee relations, performance management, recruitment and selection, job evaluation, remuneration and benefits, new starter administration, on-boarding learning and development ensuring consistency with relevant legislation and company HR policy and procedures.
- Support talent sourcing efforts and help identify exceptional minds. This includes pipeline building, ensuring role planning standups, guiding the hiring managers, and scheduling & participating in interviews where relevant.
- Support recruitment & selection process aligned from job posts to managing interview schedules using our online recruitment tool as well as reference and iFacts checks.
- Ownership of the onboarding process which includes gathering and uploading of new starter data, ensuring first day readiness, signed codes of conduct, scheduling divisional onboarding and running HR Onboarding sessions.
- Advise and support line managers with IR related incidents and processes including coordination of disciplinary matters such as notice to attend, appointment of chair, record-keeping and notice of outcome
- Accountable for driving absenteeism and case management initiatives.
- Support all employee relations processes with templates, documentation, and consultation minutes amongst other.
- Assist our internal customers with day to day HR queries such as overtime calculations, leave & payroll queries, UIF documentation, maternity leave applications, etc.
- Manage the resignation process, ensure leavers adhere to company policy and complete the exit survey supported by an exit interview.
- Accountable for preparing weekly HR Reports, Staff movement, Employment Equity Divisional Reports, HR Operational Tracker etc.
- Accountable for ensuring data integrity on all HR Systems and ensuring all HR Trackers are up to date with live information such as secondments, addendums, new starters, IR Data, Incapacity Cases etc.
- Draft and distribute monthly input sheets using payroll reports to confirm employee numbers, coordinate payroll input checks and submissions, payroll report checks with support from the HR Officer and ensure payroll is aligned to data captured on Change Forms & HR Tracker
- Coordinate engagement interventions including Employee Engagement Forum (EEF) support and any other intervention.
- Responsible for gathering data for skills reporting and keeping accurate records and supportive documents.
- Take ownership of ad hoc projects.
Attributes required:
- In-depth understanding of HR’s role in driving business performance.
- Organisation diagnostic skills and systemic thinking.
- Exceptional attention to detail.
- Demonstrates a thorough understanding of confidentiality and ability to work with sensitive information.
- Ability to work with all levels of staff and management including senior/executive, build relationships and influence.
- Ability to prioritize deliverables in time sensitive environment and deliver quality outputs under pressure.
- Works with a natural sense of urgency.
- Acts ethically and with integrity at all times.
- Proactive, assertive, accountable and takes initiative. A ‘can do’ attitude.
- Excellent communication, presentation and interpersonal skills.
- Up to date with current tech, trends and best practices in HR.
- Able to communicate clearly and voice an opinion.
- Inherent customer service orientation and ability to manage expectations.
- High emotional quotient, resilient and able to manage set-backs.
- Solutions-oriented, can-do attitude and high energy.
- Comfortable and able to function in an ambiguous, fast paced, high pressure environment.
- Organised and able to prioritise and deliver quality outputs under pressure.
- Comfortable and able to function in an ambiguous, fast paced, high pressure environment.
Qualifications and Experience:
- At least five years HR experience with a minimum of two years solid experience in a generalist capacity
- A degree in HR or related field: A minimum of a Bachelor of Technology Degree: HR Management or BCom HR Management or BCom Industrial Psychology or related field
- Experience with HR databases, Application Tracking Systems (ATS) and Candidate Management Systems (CSM)
- Must have proven experience working in an Operational and/or Distribution Centre environment
- Proven theoretical knowledge of current legislation and HR policies
- Proven experience in Industrial Relations including the CCMA
- Sound knowledge of labour laws and policies that govern the defined duties
- Proven project management skills
- Experience in coaching and consulting in a changing environment
The Environment:
- takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, it’s all in the execution after all.
- We love what we do and what we are creating.
We seek to Employ an Extra Ordinary Mind who
- is forthright but respectful
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
- is able to think about problems from a business perspective using technical and product input
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- will be at the cutting edge of developing new concepts for takealot.com.
- thinks like an owner of the business.
- is SMART, has INTEGRITY and is HARDWORKING
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.