takealot.com, a leading South African online retailer, is looking for a highly talented National Risk and Security Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

The position reports to the Head of Risk and Security.

Your responsibilities will include:

Risk Management & Mitigation

  • Develop and implement a national risk management framework for the logistics and fleet division.
  • Identify, assess, and prioritize risks across the logistics and fleet operation. 
  • Create risk mitigation plans, disaster recovery strategies, and contingency plans to reduce vulnerabilities and ensure business continuity.
  • Conduct regular risk assessments and audits to evaluate the effectiveness of risk controls.

Fleet & Asset Security

  • Design and oversee security protocols for the company’s fleet and logistics infrastructure vehicles, cross docks, pick up points, returns and recovery facilities.
  • Implement/maintain vehicle tracking and monitoring systems to ensure fleet safety, asset protection, and theft prevention.
  • Collaborate with the operations and IT teams to ensure the effective integration of security technologies (CCTV, GPS tracking, RFID, etc.).
  • Ensure compliance with transportation security standards.
  • Ensure the company’s Regional Fleet Control Rooms and managed and used optimal to reduce fleet costs and to limit losses. 

Loss Prevention & Incident Management

  • Develop a loss prevention strategy focusing on theft, fraud, and other forms of asset misappropriation within the logistics and fleet operations.
  • Investigate incidents related to loss or damage of goods, theft, or security breaches and recommend appropriate corrective actions.
  • Lead and coordinate responses to security-related incidents, working with law enforcement agencies and other external stakeholders.
  • Maintain a database of incidents and provide regular reports on trends and actionable insights.
  • Implement and maintain and intelligence network to provide pro-active and real time information.
  • Work closely with other departments to reduce claims and losses while in transit. 

Compliance & Regulatory Oversight

  • Ensure all logistics and fleet security operations comply with South African laws and regulations, including those related to road safety, labor, and health & safety.
  • Stay updated on relevant regulatory changes and work closely with legal and compliance teams to implement necessary adjustments.
  • Lead and participate in audits conducted by external bodies or authorities.
  • Manage and ensure compliance for Occupational Health and Safety.
  • Implement and maintain a fraud prevention plan in line with the company guildeines and policies. 

Team Leadership & Development

  • Lead, manage, and develop a national team of regional security and risk officers.
  • Lead, manage and develop a team of SHERQ officers to manage and ensure compliance across all facilities.
  • Provide training and awareness programs for fleet drivers and other logistics personnel on safety, security, and loss prevention protocols.
  • Foster a culture of safety and risk awareness across the logistics and fleet teams.

Stakeholder Collaboration

  • Liaise with internal stakeholders (operations, legal, HR, IT, etc.) and external partners (vendors, law enforcement, and security contractors) to ensure seamless security operations.
  • Serve as the main point of contact for security matters with external agencies, ensuring quick response and collaboration during incidents.

Budget Management

  • Manage the risk and security budget for the logistics and fleet division, ensuring cost-effective allocation of resources.
  • Evaluate and procure security technologies, equipment, and services that enhance operational safety and security.

Technology Integration & Innovation

  • Stay abreast of new technologies in fleet management and security and drive innovation in risk management practices.
  • Integrate advanced technologies such as artificial intelligence, machine learning, and data analytics into risk identification and response strategies.

Key Performance Indicators (KPIs)

  • Reduction theft and asset losses across logistics and fleet operations.
  • Incident response time and resolution efficiency.
  • Compliance with national and industry-specific regulations.
  • Successful completion of risk audits and assessments.
  • Successful completion of OHS audits and assessments.
  • Reduction in insurance claims related to fleet and logistics operations.
  • Fleet tracking and monitoring effectiveness (including fuel theft, route deviations, etc.).

Qualifications and Experience

  • National Diploma, Security Studies, Logistics, Supply Chain, or a related field.
  • 10+ years of experience in a senior security and risk management role, with experience in logistics, fleet management, or supply chain within an e-commerce or logistics company.
  • Proven track record of managing large-scale risk management programs across a distributed national footprint.
  • Strong understanding of logistics operations, fleet management systems, and asset protection technologies.
  • Deep knowledge of South African laws and regulations related to security, transportation, and occupational health and safety.
  • Experience leading large teams and managing cross-functional stakeholders.

Skills and Competencies

  • Strong analytical and problem-solving skills.
  • Excellent leadership and team management capabilities.
  • Ability to work under pressure and respond to incidents quickly and effectively.
  • Strong negotiation and conflict resolution skills.
  • Excellent communication and presentation abilities.
  • Knowledge of security technologies and trends in logistics and fleet management.
  • Knowledge and background in CiiMS for incidents and investigations.
  • Knowledge and background of LexusGRC to manage and ensure compliance of SHEMS teams. 

Desirable Attributes

  • Ability to innovate and introduce new risk management techniques.
  • Proactive and forward-thinking, with a focus on continuous improvement.
  • Results-driven with the ability to balance security and operational efficiency.

Additional Requirements

  • Willingness to travel nationally to various company sites, distribution centres, and fleet hubs.
  • Valid driver’s license.
  • South African citizenship or the ability to work in South Africa.

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