Mr D Head of Marketplace: Restaurants and Convenience

Mr D, SA's leading online food delivery business belonging to the takealot.com group, is looking for an experienced, entrepreneurial marketer with excellent all round marketing knowledge to join our team and lead the growth and brand of Mr D.  

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This role reports to Mr D CEO

Purpose of this role: 

Responsible for the management of the restaurant and convenience marketplace for Mr D. This includes the acquisition and commercial management of partners, monetisation through advertising, catalogue management and merchandising of partners and products on the Mr D platform.

Key responsibilities / accountabilities: 

• Drive partner acquisition to the Mr D platform. This includes identifying relevant partners from both a national as well as hyper-local perspective.
• Manage and direct the national sales team 
• Manage and direct the key-account team and own key relationships directly 
• Drive Mr D’s commercial agenda in terms of  partner sales mix, commissions and tertiary revenue opportunities through advertising
• Analyze and report on overall growth (GMV, Revenue, Partners) on an overall, regional and hyperlocal basis. Set in motion and drive initiatives to help drive such growth.  
• Closely collaborate with the marketing teams to ensure effective advertising of the marketplace proposition and its partners.
• Identify customer services issues in relation to partners and drive improvements and resolutions
• Manage  the advertising organization servicing both independent partners as well as large (inter)-national partners
• Drive the overall marketplace promo sourcing strategy across partners and verticals
• Oversee partner merchandising on the Mr D app
• Put structures in place to facilitate best in class onboarding, product listing and partner optimisation processes
• Closely collaborate with Mr D’s product team to improve discoverability of partners and to drive order conversion
• Drive new vertical expansion beyond restaurants.
• Target hotels and corporates (and other entities) for ordering partnerships and establish and run a corporate sales function
• The role is based in the takealot.com head office in Cape Town and will require some travel.
• Team development with a commitment to succession planning

Qualifications and experience: 

• Has a minimum of 7 years of experience in the commercial management of business partners. This includes individual vendors, corporate head offices as well as franchise operations)
• Has experience in managing a sales organization (20+ people) with track a record of incentive driven management 
• Is highly analytical and commercial
• Is target driven, persistent and creative in making contact 
• Is a good communicator and relationship builder 
• Holds a tertiary qualification

Skills, knowledge and abilities: 

• Commercially minded High attention to detail 
• Process driven Excellent written and verbal communication skills 
• Highly analytical; ability to quickly process, analyze, and provide insights on large data sets 
• Ability to work in a fast-paced, high-pressure, entrepreneurial business environment 
• Ability to collaborate effectively with team members within the organization

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it's all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.